Senior Payments Operations Lead (Mexico)

Monee; Mexico; On-site; MXN 1,045,842 - 1,568,763; Full time

Job summary

Monee is seeking a Senior Payments owner in Mexico City to take charge of local payment operations. In this hands-on role, you will focus on improving payment experiences and strengthening internal processes across product and operations.

The ideal candidate has 5-8 years of relevant experience and is fluent in both Spanish and English. You will manage partnerships, investigate payment issues, and monitor key success metrics for a seamless payment journey.

Qualifications

• 5-8 years of experience in payments, payment product, payment operations, or related roles.
• Strong understanding of payment and repayment flows, settlement, and reconciliation.
• Fluency in Spanish and English.

Responsibilities

• Manage day-to-day payments across product and operations.
• Improve payment and repayment experiences.
• Build and strengthen internal payments processes.
• Investigate and resolve payment failures with urgency.
• Monitor and enhance key payment metrics.

Skills

Payments expertise

Analytical capability

Product improvement

Operational judgment

Bilingual (Spanish and English)

Job description

Monee is seeking a Senior Payments owner in Mexico City to take charge of local payment operations. In this hands-on role, you will focus on improving payment experiences and strengthening internal processes across product and operations.

The ideal candidate has 5-8 years of relevant experience and is fluent in both Spanish and English. You will manage partnerships, investigate payment issues, and monitor key success metrics for a seamless payment journey.