Lead, Onboarding & CDD/EDD for US Market

0011 Checkout LLC; Mexico; Hybrid; PHP 4,305,043 - 5,842,558; Full time

Job summary

0011 Checkout LLC is seeking a Team Leader for Customer Onboarding & Due Diligence based in Mexico City. The successful candidate will establish and manage the local team, ensuring compliance with regulatory standards while driving operational excellence.

The role requires 8+ years of experience in onboarding or risk management within fintech, focusing on developing a robust team culture and adapting global processes to local markets. Fluency in English and expertise in risk principles are essential.

Qualifications

• 8+ years in Onboarding, Compliance, or Risk Management within Fintech.
• 3-4 years in a direct people management role.
• Deep technical knowledge of CDD, EDD, and KYB/KYC principles.
• Fluency in English required.

Responsibilities

• Lead recruitment and training of Mexico City Platforms Onboarding team.
• Adapt global onboarding frameworks to the local market.
• Define and monitor KPIs for onboarding targets.
• Manage complex team workflows in a fast-paced environment.
• Provide data-driven insights on team productivity.

Skills

Onboarding Management

Risk Management

Compliance Knowledge

Team Leadership

Data Analysis

Communication Skills

Tools

Onfido

LexisNexis

Job description

0011 Checkout LLC is seeking a Team Leader for Customer Onboarding & Due Diligence based in Mexico City. The successful candidate will establish and manage the local team, ensuring compliance with regulatory standards while driving operational excellence.

The role requires 8+ years of experience in onboarding or risk management within fintech, focusing on developing a robust team culture and adapting global processes to local markets. Fluency in English and expertise in risk principles are essential.