Head of Operational Risk - Credit Card

Hammerjack Pty Ltd; Philippines; On-site; PHP 2,000,000 - 3,200,000; Full time

Job summary

RCBC Bankard Services Corporation seeks an experienced Operational Risk Lead to champion the risk program across the organization, ensuring timely identification, assessment, and mitigation of credit card risks.

You will coordinate Risk and Control Self-Assessments, Loss Events, KRIs and Issues/Actions, and you will design policies, control test plans, and governance processes to strengthen the risk framework across the enterprise.

Qualifications

• Bachelor's degree required in business, engineering, or related field.
• Minimum of 10 years of experience in the credit card industry.
• Significant background in risk management within the credit card domain.
• Strong knowledge of regulatory frameworks (e.g., BSP, BIR, Republic Acts).

Responsibilities

• Lead the operational risk function across the organization.
• Ensure timely and accurate risk reporting (RCSA, Loss Events, KRIs, Issues/Actions).
• Develop policies, guidelines, and procedures to implement the risk framework.
• Establish systems to identify, track, escalate, report, and resolve issues.
• Perform risk assessments and evaluate implications and actions.

Skills

Risk management

Regulatory knowledge

Stakeholder reporting

Education

Bachelor's degree in Business/Engineering/related field

Job description

RCBC Bankard Services Corporation seeks an experienced Operational Risk Lead to champion the risk program across the organization, ensuring timely identification, assessment, and mitigation of credit card risks.

You will coordinate Risk and Control Self-Assessments, Loss Events, KRIs and Issues/Actions, and you will design policies, control test plans, and governance processes to strengthen the risk framework across the enterprise.