Head of Credit Card Operational Risk & Controls

RCBC Bankard Services Corporation; Metro Manila; On-site; PHP 1,200,000 - 2,300,000; Full time

Job summary

RCBC Bankard Services Corporation seeks an experienced Senior Risk Manager to lead the operational risk function, ensuring timely risk identification, assessment, and monitoring across the organization. The role requires strong expertise in risk reporting (RCSA, loss events, KRIs) using ORMS and developing robust risk policies and control test plans.

The ideal candidate will have a banking background in credit cards, at least 10 years of risk management experience, and a deep understanding of

Qualifications

• Bachelor’s degree (4-year or 5-year course) preferably in Business, Engineering, or related field.
• Minimum of 10 years of experience in the credit card industry.
• Significant background in risk management within the credit card domain.
• Strong knowledge of regulatory frameworks (e.g., BSP, BIR, Republic Acts).

Responsibilities

• Lead the operational risk function by ensuring the timely and accurate identification, assessment, measurement, mitigation, and monitoring of risks across the organization.
• Prepare and submit accurate, complete, and timely risk reports including RCSA, Loss Events, KRIs, and Issues/Actions using the Operational Risk Management System (ORMS).
• Formulate policies, guidelines, and procedures to implement the risk framework across RCBC Bankard Services Corporation, alongside designing effective control test plans.
• Establish systems to identify, track, report, escalates and resolve issues.
• Perform risk assessment, evaluation of implications and impact, and action items.

Skills

Operational risk management

Risk reporting

Regulatory compliance

Leadership

Education

Bachelor's degree

Tools

ORMS

Job description

RCBC Bankard Services Corporation seeks an experienced Senior Risk Manager to lead the operational risk function, ensuring timely risk identification, assessment, and monitoring across the organization. The role requires strong expertise in risk reporting (RCSA, loss events, KRIs) using ORMS and developing robust risk policies and control test plans.

The ideal candidate will have a banking background in credit cards, at least 10 years of risk management experience, and a deep understanding of