Head of Ecommerce

Pending; Metro Manila; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Pending is seeking a Head of Ecommerce in Metro Manila to lead the overall ecommerce strategy and execution across web and mobile channels, oversee online sales performance, listings, promotions, and the end‑to‑end customer journey.

You will monitor key metrics with web analytics, optimize conversion funnels, coordinate with marketing, sales, operations and IT, manage ecommerce projects and budgets, and lead the ecommerce team to deliver initiatives aligned with business goals and brand

Qualifications

• Bachelor’s degree in Business, Marketing, Management or related field.
• Experience in ecommerce strategy, product listings, pricing, and promotions.
• Proficiency with web analytics tools (Google Analytics or similar).
• Track record of online sales growth and revenue targets.

Responsibilities

• Lead ecommerce strategy and execution across web and mobile channels.
• Oversee online sales performance, product listings and promotions, and end‑to‑end customer journey.
• Monitor metrics and web analytics, optimize conversion funnels.
• Coordinate with Marketing, Sales, Operations, and IT; manage ecommerce projects from planning to launch.
• Lead the ecommerce team, set targets and budgets; ensure alignment with brand standards.

Skills

Analytical skills

E‑commerce operations

Web analytics

Sales experience

Project management

Leadership

Communication

Ecommerce platforms

Education

Bachelor’s degree in Business/Marketing/Management

Tools

Shopify

Magento

Job description

Company Description

Pending is a growing organization focused on building a strong ecommerce presence and delivering a reliable, modern shopping experience. The company values data-driven decision‑making, customer‑centric design, and operational excellence across all digital channels. Team members are encouraged to collaborate closely, experiment with new ideas, and continuously improve performance. Joining Pending means contributing to a business that is investing in technology, talent, and scalable processes to support long‑term growth.

Role Description

The Head of Ecommerce is a full‑time, on‑site role based in Metro Manila, responsible for leading the overall ecommerce strategy and execution. This role oversees online sales performance, manages product listings and promotions, and ensures a seamless end‑to‑end customer journey across web and mobile channels. Day‑to‑day responsibilities include monitoring key metrics and web analytics, optimizing conversion funnels, coordinating with marketing, sales, operations, and IT teams, and managing ecommerce projects from planning to launch. The Head of Ecommerce also leads the ecommerce team, sets targets, manages budgets, and ensures that all initiatives align with business objectives and brand standards.

Qualifications

• Strong Analytical Skills, including the ability to interpret data, identify trends, and make data‑informed recommendations.
• Hands‑on experience in E‑Commerce operations and strategy, covering product assortment, pricing, promotions, and customer experience.
• Proficiency in Web Analytics tools (e.g., Google Analytics or similar) to track performance and optimize user behavior and conversion.
• Demonstrated success in Sales within an online or omnichannel environment, with a track record of meeting or exceeding revenue targets.
• Proven Project Management skills, including planning, prioritization, stakeholder coordination, and on‑time delivery of initiatives.
• Leadership experience managing cross‑functional teams, with the ability to coach, mentor, and develop talent.
• Excellent communication and collaboration skills, with the ability to work effectively with marketing, operations, IT, and finance.
• Experience with ecommerce platforms (e.g., Shopify, Magento, or similar) and familiarity with digital marketing channels is highly beneficial.
• Bachelor’s degree in Business, Marketing, Management, or a related field; advanced studies or certifications in ecommerce or digital marketing are a plus.