E-Commerce Head

iMed Pharmacy Corporation

Metro Manila

On-site

PHP 1,200,000 - 2,400,000

Full time

3 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Competitive salary package

Performance-based incentives

Career growth and development

Employee discounts and companyBenefits

Collaborative and dynamic work enviro

Job summary

iMed Pharmacy Corporation seeks an experienced E-Commerce Head to oversee and grow its online retail business. Lead platform operations, drive sales, and enhance the customer journey across marketplaces and the company website.

You will analyze trends, optimize listings, collaborations with Marketing and Operations, and execute campaigns to boost profitability and engagement.

Qualifications

Bachelor's degree in Business, Marketing, or related field.
2–4 years in e-commerce or online retail.
Experience managing e-commerce platforms and marketplaces.
Strong understanding of online sales, digital marketing, and customer experience.
Proficient with MS Office, Google Workspace, and analytics tools.
Excellent communication, organization, and multi-project management.

Responsibilities

Manage day-to-day operations of the company's e-commerce platforms.
Develop and implement strategies to increase online sales, revenue, and profitability.
Monitor product listings, pricing, inventory, promotions, and site content.
Plan and execute online campaigns and promotions.
Coordinate with Marketing, Merchandising, Operations, Warehouse, and Customer Service.
Monitor website and marketplace performance, traffic, conversions, and sales.
Analyze customer behavior, market trends, and competitor activity to identify growth.
Ensure products are accurately presented online including descriptions, images, pricing.
Improve online shopping experience and engagement and retention.
Monitor order fulfillment, delivery concerns, returns, refunds, and customer issues with teams.

Skills

E-commerce leadership

Digital marketing

Shopify

WooCommerce

Lazada

Shopee

TikTok Shop

Analytics & reporting

Customer experience

Project management

Communication

Education

Bachelor's degree in Business/Marketing/E-Commerce/Retail Management

Tools

Microsoft Office

Google Workspace

Google Analytics

E-commerce analytics tools

Job description

We are looking for a results-driven E-Commerce Head (Manager) to oversee and grow our online retail business. The successful candidate will be responsible for managing our e-commerce platforms, driving online sales, improving customer experience, and developing strategies that support the company's overall business goals.

Key responsibilities

Manage day-to-day operations of the company's e-commerce platforms and online stores.
Develop and implement strategies to increase online sales, revenue, and profitability.
Monitor product listings, pricing, inventory availability, promotions, and website content.
Plan and execute online campaigns, promotions, and sales activities.
Coordinate with Marketing, Merchandising, Operations, Warehouse, and Customer Service teams.
Monitor website and marketplace performance, traffic, conversion rates, and sales metrics.
Analyze customer behavior, market trends, and competitor activities to identify growth opportunities.
Ensure products are accurately presented online, including descriptions, images, pricing, and specifications.
Improve the online shopping experience and identify opportunities to increase customer engagement and retention.
Monitor order fulfillment, delivery concerns, returns, refunds, and customer issues in coordination with relevant teams.

About you

Bachelor's degree in Business, Marketing, E-Commerce, Retail Management, or a related field.
At least 2–4 years of experience in e-commerce, online retail, digital marketing, or a related role.
Experience managing e-commerce platforms and/or online marketplaces.
Strong understanding of online sales, digital marketing, merchandising, and customer experience.
Proficient in Microsoft Office, Google Workspace, and e-commerce analytics/reporting tools.
Strong analytical and problem-solving skills.
Excellent communication, organizational, and project management skills.
Highly organized, detail-oriented, and able to manage multiple priorities.
Results-oriented with a strong commercial mindset.
Experience with platforms such as Shopify, WooCommerce, Lazada, Shopee, TikTok Shop, or similar marketplaces is a plus.