E-Commerce Manager - 3yrs experience - San Miguel Ave., Pasig City

Dempsey Resource Management Inc.; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Dempsey Resource Management Inc. is seeking an experienced E-commerce Manager to oversee the company’s website, marketplaces, and digital campaigns from our Manila area office.

You will drive SEO, UX improvements, and analytics to optimize traffic and conversions while coordinating with marketing, IT, and customer service teams. You will lead cross-functional e-commerce teams, manage promos and campaigns, and ensure timely fulfillment with logistics partners to achieve growth and customer

Qualifications

• Bachelor’s degree in a related field.
• Certifications in Digital Marketing or Ads are a strong advantage.
• 3–5 years in e-commerce management or digital marketing.
• Proven track record with online marketplaces and campaigns.
• Experience leading cross-functional e-commerce teams.
• Strong leadership and staff supervision skills.

Responsibilities

• Oversee website development, maintenance, and improvements.
• Implement and optimize SEO; manage content updates.
• Enhance UX/UI for a seamless shopping experience.
• Use web analytics to monitor performance and inform decisions.
• Manage presence on marketplaces like Shopee, Lazada, Zalora, TikTok Shop.
• Plan and execute media campaigns with PPC and display ads.
• Lead and mentor an e-commerce team; coordinate with marketing, IT, and CS.
• Plan campaigns, coordinate promotions, and deploy email marketing.
• Coordinate order fulfillment with logistics and warehouse teams.
• Forecast demand and manage inventory using sales data.

Skills

E-commerce management

Digital marketing

Website management

SEO

Data analysis

Leadership

Cross-functional collaboration

Content management

Education

Bachelor’s degree in Marketing / Business / E-Commerce / IT

Tools

Google Ads

Facebook Ads

SEO Tools

Web Analytics

UX/UI knowledge

Job description

Qualifications

• Bachelor’s degree in Marketing, Business Administration, E-Commerce, Information Technology, or a related field.
• Additional certifications (e.g., Digital Marketing, Google Ads, Facebook Blueprint, SEO specialization) are a strong advantage.
• Minimum of 3–5 years of experience in e-commerce management, digital marketing, or a similar field.
• Proven track record of managing websites, online marketplaces (Shopee, Lazada, Zalora, TikTok Shop), and digital media campaigns.
• Experience in leading and mentoring cross-functional e-commerce teams.
• Strong leadership and team management skills, with experience in supervising marketing and support staff.
• Strategic thinker with strong analytical and problem-solving skills.
• Ability to handle multiple projects and deadlines in a fast-paced e-commerce environment.

Responsibilities

1. Website Marketing and Management:

• Oversee the development, maintenance, and continuous improvement of the company’s e-commerce website.
• Implement and optimize SEO strategies to improve organic search rankings and drive traffic. Manage content updates to ensure relevance and engagement.
• Enhance site usability and ensure a seamless shopping experience by implementing best practices in UX/UI design.
• Utilize web analytics tools to monitor site performance, user behavior, and key metrics. Generate reports and insights to inform decision-making.

2. Marketplace Management:

• Oversee the presence and performance on various online marketplaces like Zalora, Lazada, Shopee, Tiktok, and future emerging marketplaces the company ventures into.
• Ensure product listings are optimized for search and conversion, including titles, descriptions, images, and pricing.
• Maintain relationships with marketplace vendors, ensuring compliance with their guidelines and leveraging promotional opportunities.

3. Media Planning and CPAS Optimization:

• Develop and execute media plans to support e-commerce sales objectives, including digital advertising, PPC, and display ads marketing.
• Optimize Meta ads & CPAS to ensure cost-effective customer acquisition. Analyze data to improve ad spend efficiency and ROI.
• Plan and execute digital advertising campaigns across various platforms, including Google Ads, Facebook Ads, and display networks.
• Continuously monitor media performance, making adjustments as needed to optimize results.

4. Team Management:

• Lead, analyze and strategize and mentor a team of e-commerce specialists, digital marketers, and support staff. Provide guidance, training, and performance evaluations.
• Work closely with other departments (e.g., marketing, IT, customer service) to align e-commerce activities with overall business goals.
• Manage the allocation of resources within the e-commerce team to ensure efficient operation and project completion.

5. Campaign Planning and Execution:

• Plan, develop, and execute (with marketing & MPCD) promotional campaigns to drive sales and increase brand awareness.
• Coordinate special campaigns around holidays, product launches, and other significant events.
• Oversee the creation and deployment of email marketing campaigns to engage and convert customers.
• Analyze campaign performance and generate reports to identify successes and areas for improvement.

6. Fulfillment Coordination:

• Coordinate the order processing system to ensure timely and accurate fulfillment.
• Work with logistics and warehouse teams to manage inventory flow and resolve any fulfillment issues.
• Ensure a high level of customer satisfaction by addressing issues related to order fulfillment and delivery.

7. Inventory Analysis:

• Monitor stock levels and coordinate with the procurement team to maintain optimal inventory.
• Utilize sales data and market trends to forecast demand and plan inventory accordingly.
• Generate regular reports on inventory status, iden