Ecommerce Operations Manager

PM Consulting; Pasig; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

PM Consulting is seeking an Ecommerce Operations Manager in Ortigas, Pasig, with a hybrid work setup (3 days onsite, 2 days from home). The role oversees end-to-end ecommerce operations, including order fulfillment, inventory coordination, platform performance, customer experience, and operational efficiency.

Responsibilities include managing daily operations across online platforms, coordinating with logistics and customer service, and leading the ecommerce operations team to drive metrics and

Qualifications

• Bachelor's degree in Business, Marketing, Operations, or a related field.
• At least 4–6 years of ecommerce or retail operations experience.
• Experience managing ecommerce platforms and fulfillment processes.
• Strong analytical, leadership, and project management skills.
• Proficient in Excel and ecommerce reporting tools.

Responsibilities

• Manage daily ecommerce operations across online platforms.
• Monitor order processing, fulfillment, and inventory availability.
• Coordinate with logistics, warehouse, and customer service teams.
• Analyze sales and operational performance metrics.
• Optimize workflows and improve operational efficiency.
• Ensure accurate product listings and platform compliance.
• Lead and develop the ecommerce operations team.

Skills

Leadership

Analytical skills

Project management

Team development

Education

Bachelor's degree in Business, Marketing, Operations, or related field

Tools

Excel

Job description

Ecommerce Operations Manager

Location

Location: Ortigas, Pasig
Work Setup: Hybrid (3 days onsite, 2 days work from home)
Schedule: Morning Shift

Job Summary

We are hiring an Ecommerce Operations Manager to oversee end-to-end ecommerce operations, including order fulfillment, inventory coordination, platform performance, customer experience, and operational efficiency.

Key Responsibilities

• Manage daily ecommerce operations across online platforms.
• Monitor order processing, fulfillment, and inventory availability.
• Coordinate with logistics, warehouse, and customer service teams.
• Analyze sales and operational performance metrics.
• Optimize workflows and improve operational efficiency.
• Ensure accurate product listings and platform compliance.
• Lead and develop the ecommerce operations team.

Qualifications

• Bachelor's degree in Business, Marketing, Operations, or a related field.
• At least 4–6 years of ecommerce or retail operations experience.
• Experience managing ecommerce platforms and fulfillment processes.
• Strong analytical, leadership, and project management skills.
• Proficient in Excel and ecommerce reporting tools.