E- Commerce Executive

Quanta Philippines; Mandaluyong; On-site; PHP 600,000 - 950,000; Full time

Job summary

Quanta Philippines is seeking an E-commerce Executive to lead operational strategies across platforms including website, Facebook, Shopee, and Lazada. The role focuses on aligning logistics, fulfillment, and customer service with company goals while driving growth and efficiency.

You will set KPIs, monitor performance, and partner with IT to enhance user experience. Strong leadership and data-driven decision-making are essential to succeed in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business Administration, E-commerce, Operations Management, Marketing, or related field.
• Proven experience in e-commerce operations is required.
• Strong understanding of e-commerce platforms, processes, and supply chain management.

Responsibilities

• Develop and implement e-commerce operational strategies aligned with company goals.
• Coordinate with logistics, supply chain, fulfillment, and customer service.
• Set e-commerce KPIs and monitor performance metrics.
• Lead initiatives to optimize warehouse and inventory management.
• Collaborate with IT to enhance platform functionality and UX.
• Prepare reports on performance trends for senior management.

Skills

Leadership

Analytics

Communication

Problem-solving

Strategic thinking

Cross-functional collaboration

Data-driven decisions

Change management

E-commerce platforms

Education

Bachelor's degree in Business Administration, E-commerce, Operations Management, Marketing or a related field

Tools

E-commerce software tools

Job description

We are currently looking for an E-COMMERCE EXECUTIVE who will handle the following responsibilities:

• Develop and implement e-commerce operational strategies aligned with the company's overall goals and objectives
• Strong coordination with cross-functional teams, including logistics, supply chain, fulfillment, customer service, and more
• Set e-commerce goals and key performance indicators (KPIs)
• Analyze market trends, customer behavior, and industry best practices to identify opportunities for operational improvement and growth
• Ensure the efficient management of order processing, inventory, and logistics to meet customer demands
• Develop and monitor performance metrics to measure and improve operational efficiency and effectiveness
• Collaborate with IT teams to enhance and maintain the e-commerce platform's functionality and user experience
• Ensure reliable product supply and timely delivery
• Lead initiatives to enhance the customer journey, from browsing to purchase and post-sale support
• Develop and implement strategies to optimize warehouse and inventory management, minimizing stockouts and excess inventory
• Drive process optimization, automation, and scalability to support business growth
• Ensure compliance with industry regulations, legal requirements, and data privacy standards
• Collaborate with marketing and sales teams to execute promotional campaigns and new product launches
• Provide leadership and mentoring to department heads, fostering a culture of teamwork and innovation
• Prepare and present reports to senior management on operational performance, trends, and opportunities
• Handles company website, Facebook page, Shopee Store, Lazada Store, Live Selling and all other e-commerce platforms of the company

QUALIFICATIONS

• Bachelor's degree in Business Administration, E-commerce, Operations Management, Marketing or a related field.
• Proven experience in e-commerce operations.
• Strong understanding of e-commerce platforms, processes, and supply chain management
• Strategic thinker with a track record of developing and executing operational strategies that drive growth
• Excellent leadership skills with the ability to motivate teams and collaborate across functions
• Analytical mindset with a data-driven approach to decision-making
• Strong problem-solving skills and the ability to navigate complex operational challenges
• Proficiency in e-commerce software, tools, and technologies
• Familiarity with industry trends, best practices, and regulatory requirements
• Effective communication and interpersonal skills
• Change management experience and the ability to drive process improvements