Hardware Asset Manager — Hybrid Work

Datacom; Manila; Hybrid; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Spotter fees

HMO with 4 dependents

Leave credits

Performance bonuses

Job summary

Datacom is seeking a Hardware Asset Manager in Manila to deliver comprehensive HAM services, from asset lifecycle management to policy documentation and audits. You will liaise with procurement and internal teams to ensure data accuracy and process compliance.

The role requires experience with ServiceNow, ITIL, and data analysis. Hybrid work setup (twice a week) is offered in a balanced APAC-focused environment, with attractive perks and career growth opportunities.

Qualifications

• Experience with ServiceNow and hardware lifecycle processes.
• Ability to document, maintain and implement policies and procedures.
• Experience in continuous service improvement initiatives.
• Ability to participate in hardware audits and licensing tasks.
• Strong data analysis skills in Excel or similar.
• Excellent stakeholder management across matrixed teams.

Responsibilities

• Deliver high-quality Hardware Asset Management services across HAM policies and ITIL best practices.
• Administer HAM activities daily and maintain asset information in AMDB/CMDB.
• Coordinate hardware lifecycle logistics including collection, replacement, return or disposal.
• Lead audits and collaborate with stakeholders to ensure accurate data for monthly reports.
• Provide sound consulting on HAM solutions to meet business requirements.
• Own end-to-end hardware request management and ensure no process gaps.

Skills

ServiceNow

Customer service

Process improvement

Data analysis (Excel)

Stakeholder management

ITIL knowledge

Hardware lifecycle

Policy documentation

Hardware audits

Licensing awareness

Flexera One

Tools

Flexera One

Licensing

Job description

Datacom is seeking a Hardware Asset Manager in Manila to deliver comprehensive HAM services, from asset lifecycle management to policy documentation and audits. You will liaise with procurement and internal teams to ensure data accuracy and process compliance.

The role requires experience with ServiceNow, ITIL, and data analysis. Hybrid work setup (twice a week) is offered in a balanced APAC-focused environment, with attractive perks and career growth opportunities.