Guest Host

PANERO; Metro Manila; On-site; PHP 124,000 - 179,000; Full time

Job summary

Panero is expanding with Public Goods, a casual day-to-night bakery and restaurant. As a Guest Host, you set the hospitality tone, warmly welcoming guests and guiding them through the menu with genuine recommendations.

You will manage POS transactions, maintain floor cleanliness, bus tables, and collaborate closely with bakery, beverage, kitchen, and fellow hosts to ensure a vibrant, guest-centric experience.

Qualifications

• Hospitality-driven approach with guest-first mindset.
• Excellent communication and a friendly demeanor.
• Ability to navigate POS and handle payments efficiently.
• Maintain cleanliness and comfort of the dining floor.
• Collaborate with baristas, kitchen, and bakery teams.

Responsibilities

• Hospitality & floor presence: lead with warmth and anticipate guest needs.
• Guest service: welcome guests and guide through menu with recommendations.
• POS & cashiering: accurately ring up orders and process payments.
• Floor & table care: run food, bus tables, and keep dining area clean.
• Station pride: keep pastry cases and displays neat and stocked.
• Team collaboration: liaise with other teams to ensure seamless service.

Skills

Hospitality focus

Customer service

POS navigation

Attention to cleanliness

Teamwork

Tools

POS system

Job description

Panero is expanding, and we're building Public Goods - the neighborhood’s new daily ritual, a casual day-to-night bakery and restaurant offering the best bakes, drinks, and plates. Expect a well-crafted selection of freshly baked goods and hearty meals featuring house breads, killer spreads, and plates that hit different.

GUEST HOST

A Casual Neighborhood Bakery and Restaurant & Energetic Community Space

Guest Hosts set the hospitality tone and pulse of the room at Public Goods. You do more than take orders and clear tables - you create a welcoming space where guests feel genuinely seen and cared for, turning everyday café visits into memorable experiences.

Key Responsibilities

• Hospitality & Floor Presence:Lead with warmth, attentiveness, and care. Anticipate guest needs before they arise, and find intentional ways to leave a lasting, positive impression.
• Guest Service & Guidance:Welcome guests enthusiastically, guide them through our menu with genuine recommendations, and keep the dining room feeling vibrant and well cared for.
• POS & Cashiering:Accurately ring up orders, manage payments efficiently, and maintain a calm, friendly connection even during peak rushes.
• Floor & Table Care:Run food and drinks with pride, bus and sanitize tables promptly, and ensure the dining room remains clean, comfortable, and welcoming at all times.
• Station Pride:Keep pastry cases, display areas, menus, and seating spotless, well-stocked, and visually sharp throughout every shift.
• Team Collaboration:Communicate seamlessly with our baristas, kitchen, and bakery teams to ensure seamless service and unified hospitality.

Qualifications

• Experience:1 to 2 years in high-volume cafés, bakeries, or casual dining.
• Mindset:Hospitality-driven, empathetic, proactive, and calm under pressure. You genuinely enjoy connecting with people and taking pride in the details.
• Skills:Strong communication, fast POS navigation, and a keen eye for floor cleanliness and guest comfort.
• Availability: Flexible availability for weekend, morning, and holiday shifts.

Who You Work With

• Reports To:F&B Operations Director
• Collaborates Closely With:Bakery, Beverage, Kitchen, and fellow Guest Hosts