Guest Host

Crusty Carb Corp.; Makati; On-site; PHP 240,000 - 360,000; Full time

Job summary

Public Goods in Makati is seeking a Guest Host to set the hospitality tone and pulse of the room. You’ll do more than take orders and clear tables—you’ll create a welcoming space where guests feel genuinely seen and cared for, turning everyday café visits into memorable experiences, from greeting guests warmly to guiding them through our menu with thoughtful recommendations.

Key duties include hospitality and floor presence, accurate POS operation, efficient cashiering, and keeping pastry cases,

Qualifications

• 1–2 years in high-volume cafés, bakeries, or casual dining.
• Hospitality-driven, empathetic, proactive, and calm under pressure.
• Strong communication, fast POS navigation, and keen eye for guest comfort.

Responsibilities

• Hospitality & floor presence: greet guests warmly and anticipate needs.
• Guest service & guidance: recommend menu items and keep dining room lively.
• POS & cashiering: ring up orders accurately and handle payments smoothly.
• Floor & table care: bussing, sanitizing, and maintaining a welcoming space.
• Station pride: keep pastry cases, displays, and seating visually sharp.
• Team collaboration: coordinate with baristas, kitchen, and bakery teams.

Skills

Hospitality

Customer service

Communication

POS navigation

Team collaboration

Floor cleanliness

Tools

POS system

Job description

Panero is expanding, and we're building Public Goods - the neighborhood’s new daily ritual, a casual day-to-night bakery and restaurant offering the best bakes, drinks, and plates. Expect a well-crafted selection of freshly baked goods and hearty meals featuring house breads, killer spreads, and plates that hit different.

GUEST HOST

Location: 105 Leviste St., Salcedo Village, Makati

A Casual Neighborhood Bakery and Restaurant & Energetic Community Space

Guest Hosts set the hospitality tone and pulse of the room at Public Goods. You do more than take orders and clear tables - you create a welcoming space where guests feel genuinely seen and cared for, turning everyday café visits into memorable experiences.

Key Responsibilities

• Hospitality & Floor Presence: Lead with warmth, attentiveness, and care. Anticipate guest needs before they arise, and find intentional ways to leave a lasting, positive impression.
• Guest Service & Guidance: Welcome guests enthusiastically, guide them through our menu with genuine recommendations, and keep the dining room feeling vibrant and well cared for.
• POS & Cashiering: Accurately ring up orders, manage payments efficiently, and maintain a calm, friendly connection even during peak rushes.
• Floor & Table Care: Run food and drinks with pride, bus and sanitize tables promptly, and ensure the dining room remains clean, comfortable, and welcoming at all times.
• Station Pride: Keep pastry cases, display areas, menus, and seating spotless, well-stocked, and visually sharp throughout every shift.
• Team Collaboration: Communicate seamlessly with our baristas, kitchen, and bakery teams to ensure seamless service and unified hospitality.

Qualifications

• Experience: 1 to 2 years in high-volume cafés, bakeries, or casual dining.
• Mindset: Hospitality-driven, empathetic, proactive, and calm under pressure. You genuinely enjoy connecting with people and taking pride in the details.
• Skills: Strong communication, fast POS navigation, and a keen eye for floor cleanliness and guest comfort.
• Availability: Flexible availability for weekend, morning, and holiday shifts.

Who You Work With

• Reports To: F&B Operations Director
• Collaborates Closely With: Bakery, Beverage, Kitchen, and fellow Guest Hosts