Restaurant Manager - Modern Bakery

Uma Nota Philippines; Taguig; Presencial; PHP 600.000 - 900.000; Jornada completa

Descripción de la vacante

Social Goods in BGC, Manila is seeking a dedicated Restaurant Manager to lead daily restaurant operations and drive exceptional guest experiences. You will oversee FOH and BOH with a focus on service excellence, profitability, and team development.

The role requires strong leadership, hands-on management, and experience with POS systems; the candidate will ensure brand standards and regulatory compliance across all shifts.

Formación

• 5+ years of operational experience in high-volume, premium or lifestyle dining.
• 2–3 years in Restaurant Manager capacity.
• Proven cross-functional FOH/BOH leadership.
• Experience with restaurant management platforms and POS systems.
• Strong communication, crisis management, and financial acumen.

Responsabilidades

• Oversee full restaurant operations during pre-service, high-volume service shifts, and post-service wrap-up.
• Maintain dominant floor presence during peak hours to ensure service pacing and guest engagement.
• Partner with kitchen leadership to streamline cross-department communication between service and kitchen teams.
• Drive sales targets and manage budgets, labor costs, and overhead.
• Analyze sales trends and scheduling to optimize profitability and guest experience.
• Oversee cash handling, till audits, billing accuracy, and POS reporting.
• Recruit, onboard, mentor frontline staff and management team.
• Enforce safety protocols, grooming standards, and attendance guidelines.
• Design, implement, and refine SOPs; oversee inventory control and procurement.
• Ensure compliance with local regulations, health codes, sanitation, and food safety.

Conocimientos

Operational leadership

People leadership

Cross-functional collaboration

Financial acumen

FOH/BOH coordination

Herramientas

Infrasys POS

SevenRooms

MS Excel

Google Sheets

Descripción del empleo

The Restaurant Manager leads the daily business and floor operations of Social Goods, driving seamless service execution, exceptional guest experiences, financial profitability, and team leadership. This role oversees both Front of House (FOH) and Back of House (BOH) functions, ensuring brand consistency, high service standards, strict administrative compliance, and strategic operational growth.

Open 7 days a week: lunch and dinner

40 seats and take out counter

Casual

Located in BGC, the premium area of Manila, Philippines.

KEY RESPONSIBILITIES:

Operational Leadership & Floor Management

• Oversee full restaurant operations during pre-service, high-volume service shifts, and post-service wrap-up.
• Maintain a dominant floor presence during peak hours to ensure service pacing, guest engagement, and immediate issue recovery.
• Partner with the Assistant Restaurant Manager and kitchen leadership to streamline cross departmental communication between service and kitchen teams.

Financial Performance & Business Growth

• Drive sales targets and manage operational budgets, food/beverage costs, labor expenses, and operational overhead.
• Analyze sales trends, labor productivity, product mix, and cover counts to optimize shift scheduling and profitability.
• Oversee daily cash handling, till audits, billing accuracy, and POS sales reporting. Guest Experience & Brand Elevation
• Champion a culture of genuine, high-touch hospitality, cultivating strong relationships with VIPs, regulars, and first-time guests.
• Monitor guest feedback across digital platforms and internal surveys, implementing action plans to maintain high brand standards.
• Enforce quality control across all food presentations, beverage executions, and table setups.
• Recruit, onboard, lead, and mentor frontline team members and management staff to build a high-performing talent pipeline.
• Enforce company policies, safety protocols, grooming standards, and attendance guidelines fairly and
• consistently.
• Conduct regular performance evaluations, resolve staff grievances, and address performance gaps with constructive coaching.

SOP Implementation, Administrative & Safety Compliance

• Design, implement, and refine Standard Operating Procedures (SOPs) to ensure operational consistency and efficiency.
• Oversee inventory control, par levels, waste audits, and procurement for FOH operational supplies.
• Ensure 100% compliance with local government regulations, health codes, sanitation standards, and food safety protocols.

WHO YOU ARE:

• Experience: Minimum 5+ years of operational experience in high-volume, premium, or lifestyle dining concepts, with at least 2–3 years in a Restaurant Manager capacity.
• Leadership: Proven track record in managing cross-functional FOH/BOH teams, driving revenue, and maintaining cost efficiency.
• Technical Skills: Proficiency in restaurant management platforms, POS systems (e.g., Infrasys, reservation platforms (e.g., SevenRooms), and MS Excel / Google Sheets.
• Competencies: Exceptional communication, crisis management, emotional intelligence, financial acumen, and high composure under pressure.
• Hobbies: You live a healthy lifestyle, enjoy working out or some sort of physical activity and/or anything related to music, fashion or art.