Guest-Focused Hospitality Sales Manager

Marriott Hotel Manila; Mandaluyong; On-site; PHP 240,000 - 360,000; Full time

Job summary

Marriott Hotel Manila is seeking a proactive team member to resolve guest calls, requests, or problems by coordinating with the right department. You will use sales techniques to maximize revenue and uphold brand standards while assisting with rewards processing and reservations.

The role involves supporting Sales & Marketing through administrative duties, training, and maintaining professional conduct. You will foster positive relationships, protect assets, and uphold confidentiality as part of

Responsibilities

• Contact appropriate individual or department to resolve guest calls, requests, or problems.
• Use sales techniques to maximize revenue while maintaining guest loyalty and up-sell.
• Enter Marriott Rewards information into reservation software and process changes as needed.
• Assist management in training and motivating employees; uphold company policies and professional appearance.
• Develop positive working relationships and support team goals; maintain confidentiality and protect company assets.

Job description

Marriott Hotel Manila is seeking a proactive team member to resolve guest calls, requests, or problems by coordinating with the right department. You will use sales techniques to maximize revenue and uphold brand standards while assisting with rewards processing and reservations.

The role involves supporting Sales & Marketing through administrative duties, training, and maintaining professional conduct. You will foster positive relationships, protect assets, and uphold confidentiality as part of