Guest Experience Concierge

Marriott Hotel Manila; Roxas; On-site; PHP 279,000 - 391,000; Full time

Job summary

Marriott Hotel Manila is seeking a Guest Experience Expert to help make every guest stay memorable. You will assist guests with requests, coordinate services, address everyday needs, and share highlights of the local area to enrich the experience.

This role requires a professional appearance, a high school diploma or GED, and the ability to stay on your feet for extended periods while providing courteous, proactive service in a busy hotel environment.

Qualifications

• High school diploma or GED required.
• No related work experience required.
• No supervisory experience required.

Responsibilities

• Assist guests with requests and inquiries to enhance their stay.
• Coordinate services and fulfill operational needs as they arise.
• Prepare reports and share local area highlights to guests.
• Maintain a professional appearance and uphold hotel policies and confidentiality.

Skills

Guest service

Communication

Professional appearance

Multitasking

Education

High school diploma or GED

Job description

Marriott Hotel Manila is seeking a Guest Experience Expert to help make every guest stay memorable. You will assist guests with requests, coordinate services, address everyday needs, and share highlights of the local area to enrich the experience.

This role requires a professional appearance, a high school diploma or GED, and the ability to stay on your feet for extended periods while providing courteous, proactive service in a busy hotel environment.