Guest-Focused F&B Service Associate

Caesars Hotel Las; Philippines; On-site; PHP 205,000 - 1,027,000; Full time

Job summary

Caesars Hotel Las in the Philippines is seeking a Food and Beverage Service Associate to provide excellent guest service in our restaurants and bars. You will greet guests, understand menus, take orders, and input them accurately into the POS system while ensuring timely delivery.

You will remember guest preferences, upsell drinks and meals, assist colleagues, and safeguard guest belongings. Strong knowledge of liquor and cocktails and a courteous, professional demeanor are essential for daily

Responsibilities

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.

Skills

Guest service

POS input

Menu knowledge

Upselling

Teamwork

Job description

Caesars Hotel Las in the Philippines is seeking a Food and Beverage Service Associate to provide excellent guest service in our restaurants and bars. You will greet guests, understand menus, take orders, and input them accurately into the POS system while ensuring timely delivery.

You will remember guest preferences, upsell drinks and meals, assist colleagues, and safeguard guest belongings. Strong knowledge of liquor and cocktails and a courteous, professional demeanor are essential for daily