F&B Sales & Guest Experience Agent

Bloomberry Resorts And Hotels Inc.; Metro Manila; On-site; PHP 201,000 - 268,000; Full time

Job summary

the role requires maintaining high hygiene standards and coordinating with kitchen and service teams to ensure a seamless guest experience. prior F&B or BPO experience is a plus.

Qualifications

• Knowledge in F&B operations.
• With experience in the same field, preferably in BPO (negotiable).

Responsibilities

• Complete mise en place before, during and after operations.
• Taking guest food and drink orders according to operational standards, ensuring accuracy of items ordered and guest preferences when communicated and up-selling whenever possible.
• Memorize menu, daily specials and monthly promotions.
• Delivering orders promptly from the kitchen or bar and observing the proper ordering procedures.
• Ensure all hygiene standards and procedures are met.

Skills

F&B operations

Job description

the role requires maintaining high hygiene standards and coordinating with kitchen and service teams to ensure a seamless guest experience. prior F&B or BPO experience is a plus.