Guest Experience Associate - Part-Time Front Desk

Caesars Hospitality Vacancies; Philippines; On-site; PHP 89,000 - 179,000; Part time

Job summary

Caesars Hospitality Vacancies in the Philippines is seeking a Guest Service Agent for a part-time role offering 20–30 hours per week. You will welcome guests, assist with registrations, reservations, porter and concierge tasks, and strive to set a memorable first impression.

The ideal candidate will have hotel or customer service experience, excellent English communication, flexibility for evenings and weekends, and a willingness to go the extra mile to ensure guest satisfaction.

Qualifications

• Front Office or customer service experience preferred.
• Excellent communication and a passion for service.
• Flexible to work evenings, weekends, and holidays.
• Fluent English required; additional languages helpful.

Responsibilities

• Deliver memorable guest experiences and a warm welcome.
• Check in and check out guests; handle cash and payments.
• Engage with guests to build relationships and resolve complaints.
• Answer reservations inquiries for upcoming stays or in-house guests.
• Resolve guest issues and use feedback to improve satisfaction.
• Share local area knowledge with event, place, and restaurant recommendations.
• Represent the brand as a welcoming ambassador.

Skills

Front Office experience

English fluency

Customer service

Job description

Caesars Hospitality Vacancies in the Philippines is seeking a Guest Service Agent for a part-time role offering 20–30 hours per week. You will welcome guests, assist with registrations, reservations, porter and concierge tasks, and strive to set a memorable first impression.

The ideal candidate will have hotel or customer service experience, excellent English communication, flexibility for evenings and weekends, and a willingness to go the extra mile to ensure guest satisfaction.