GTM AI Engineer for Revenue Ops - Hybrid + Equity

Freshworks; San Mateo; On-site; PHP 12,515,000 - 15,489,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Disability insurance

Life insurance

Equity + ESPP

Flexible PTO

Flexible spending

Commuter benefits

Wellness benefits

Adoption leave

Parental leave

Job summary

Freshworks is seeking a hands-on GTM operations leader to build AI-powered workflows that connect buyer signals across Salesforce, Marketo, Outreach, and product usage data. You will design agents, automations, and integrations to help revenue teams identify high-value accounts and take action.

In this hybrid role, you’ll partner with Sales, Marketing, RevOps, and Demand Gen to translate business needs into practical solutions, delivering measurable improvements in efficiency and win rates.

Qualifications

• Experience in Revenue Operations, Sales Operations, GTM Operations, GTM Systems, Revenue Technology, Marketing Operations, or a similar GTM function.
• Strong understanding of B2B revenue workflows including lead management, routing, enrichment, qualification, account prioritization, prospecting, and pipeline generation.
• A hands-on builder who has personally created automations, integrations, internal tools, or data workflows—not just managed the systems or processes around them.
• Experience working with GTM platforms such as Salesforce, Marketo, Clay, Outreach, Salesloft, HubSpot, or similar.

Responsibilities

• Build AI-powered GTM Workflows: Design and deploy agents and automations across lead management, account research, routing, scoring, prioritization, personalization, seller briefings, and follow-up
• Turn Buyer Signals into Action: Connect and enrich signals across web activity, intent, product usage, CRM history, engagement data, and third-party sources to identify high-value accounts and recommend actions
• Automate the GTM Stack: Build integrations and workflows across systems like Salesforce, Clay, Marketo, sales engagement platforms, enrichment providers, internal data sources, and AI tools
• Build Agents and Internal Tools: Use LLMs, APIs, webhooks, automation platforms, and scripting to create tools that make sellers and revenue teams faster and more effective
• Solve Frontline GTM Problems: Partner directly with Sales, SDR/BDR, Marketing Ops, Sales Ops, RevOps, and Demand Gen teams to understand workflow friction and translate business needs into working solutions
• Prototype and Iterate Quickly: Build solutions, get them into users' hands, measure their effectiveness, and iterate based on real-world feedback
• Make AI Workflows Reliable: Implement validation, guardrails, human-in-the-loop controls, monitoring, error handling, and other mechanisms needed to move successful prototypes into production

Skills

Revenue Operations

GTM Operations

Sales Operations

Marketing Operations

GTM Systems

Tools

Salesforce

Marketo

Clay

Outreach

Salesloft

HubSpot

Claude

OpenAI

Relevance

MCP

n8n

Workato

Job description

Freshworks is seeking a hands-on GTM operations leader to build AI-powered workflows that connect buyer signals across Salesforce, Marketo, Outreach, and product usage data. You will design agents, automations, and integrations to help revenue teams identify high-value accounts and take action.

In this hybrid role, you’ll partner with Sales, Marketing, RevOps, and Demand Gen to translate business needs into practical solutions, delivering measurable improvements in efficiency and win rates.