Growth-Focused Customer Experience Specialist – Onsite (Lipa)

ResultsCX; Batangas City; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Paid training

Healthcare benefits

Paid time off

Competitive pay

Job summary

ResultsCX in Batangas is hiring a Customer Service Representative to deliver exceptional experiences for our clients. You will assist customers via phone, email, and chat, providing clear guidance and resolving issues with care.

We look for a growth mindset, strong communication, and a proactive attitude. This onsite role requires shifting schedules, with paid training and opportunities to grow within a supportive culture.

Qualifications

• Legal working age with a high school or senior high diploma.
• Strong communication and typing skills (minimum 35 WPM).
• Basic computer navigation skills.
• A growth mindset and a proactive attitude.
• Willingness to work onsite and on shifting schedules.
• No prior contact center experience required—just the drive to learn and succeed.

Responsibilities

• Deliver high-quality customer service via phone, email, and chat.
• Provide clear, effective guidance and solutions to customer inquiries.
• Resolve issues with empathy and professionalism.
• Navigate multiple systems and tools with confidence and accuracy.

Skills

Strong communication

Typing 35 WPM

Basic computer navigation

Growth mindset

Onsite availability

Shifting schedules

No prior contact center experience

Education

High school diploma

Job description

ResultsCX in Batangas is hiring a Customer Service Representative to deliver exceptional experiences for our clients. You will assist customers via phone, email, and chat, providing clear guidance and resolving issues with care.

We look for a growth mindset, strong communication, and a proactive attitude. This onsite role requires shifting schedules, with paid training and opportunities to grow within a supportive culture.