Customer Support Associate - Project Based (Onsite)

ResultsCX; Batangas City; On-site; PHP 279,000 - 469,000; Part time

Job summary

ResultsCX in Lipa, Batangas, Philippines is hiring a Customer Support Associate for a project-based role. You will deliver high-quality service via phone, email, and chat, guiding customers with clear solutions and resolving issues with empathy. Onsite work supports shift schedules and a dynamic center environment.

The position emphasizes customer focus, active listening, and adaptability, with training and growth opportunities in a purpose-driven, inclusive culture at ResultsCX.

Qualifications

• Legal working age with a high school or senior high diploma.
• Strong communication and typing skills (minimum 35 WPM).
• Basic computer navigation skills.
• A growth mindset and a proactive attitude.
• Willingness to work onsite and on shifting schedules.
• No prior contact center experience required—just the drive to learn and succeed.

Responsibilities

• Deliver high-quality customer service via phone, email, and chat.
• Provide clear, effective guidance and solutions to customer inquiries.
• Resolve issues with empathy and professionalism.
• Navigate multiple systems and tools with confidence and accuracy.

Skills

Communication skills

Typing speed 35 WPM

Basic computer skills

Growth mindset

Willingness to onsite work

Learn and adapt

Education

High school diploma

Job description

ResultsCX in Lipa, Batangas, Philippines is hiring a Customer Support Associate for a project-based role. You will deliver high-quality service via phone, email, and chat, guiding customers with clear solutions and resolving issues with empathy. Onsite work supports shift schedules and a dynamic center environment.

The position emphasizes customer focus, active listening, and adaptability, with training and growth opportunities in a purpose-driven, inclusive culture at ResultsCX.