Customer Support Specialist - Growth & Impact Role

ResultsCX; Batangas City; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Paid training

Healthcare benefits

Paid time off

Job summary

ResultsCX is hiring a Customer Service Representative in Lipa, Batangas. You will engage with customers via phone, email, and chat, delivering clear guidance and empathetic support. The role requires a high school diploma, strong communication, and at least 6 months of call center experience.

You should be comfortable with onsite work and shifting schedules. Join a purpose-driven team in the Philippines supporting major U.S. brands.

Qualifications

• Strong communication and typing skills are essential.
• Clear instruction and customer guidance are required.
• Comfort navigating multiple systems and tools.

Responsibilities

• Deliver high-quality service via phone, email, and chat.
• Provide clear guidance and solutions to inquiries.
• Resolve issues with empathy and professionalism.
• Navigate multiple systems and tools with accuracy.

Skills

Strong communication

Typing 35 WPM

Basic computer navigation

Growth mindset

Willingness to work onsite

6 months call center experience

Education

High school or senior high diploma

Job description

ResultsCX is hiring a Customer Service Representative in Lipa, Batangas. You will engage with customers via phone, email, and chat, delivering clear guidance and empathetic support. The role requires a high school diploma, strong communication, and at least 6 months of call center experience.

You should be comfortable with onsite work and shifting schedules. Join a purpose-driven team in the Philippines supporting major U.S. brands.