Groups & Meetings Sales & Solutions Specialist

Ihg, L.C.; Philippines; Sur place; PHP 420 000 - 660 000; Plein temps

Résumé du poste

IHG, L.C. in the Philippines seeks a Groups & Meetings Support Specialist to act as the primary contact for clients seeking groups and meetings solutions. You will consult with clients, identify the best-fit offerings, and drive opportunities across IHG’s hotel portfolio.

Successful candidates will manage opportunities end-to-end, collaborate with hotels and internal teams, and maintain high levels of service quality and customer satisfaction.

Qualifications

• Ability to take initiative, manage multiple priorities and deliver results in a fast-paced environment.
• Strong organizational and time management skills with attention to detail.
• Effective communication and relationship-building skills with customers, hotels and internal stakeholders.

Responsabilités

• Serve as the first point of contact for Groups & Meetings solutions across IHG brands via phone, web and email.
• Consult with clients to understand requirements and identify suitable solutions.
• Transform inquiries into qualified opportunities that drive revenue across IHG hotels.
• Partner with hotels and customers through the sales cycle to maximise engagement, conversion and satisfaction.
• Own opportunities from inquiry to conclusion ensuring a seamless experience and positive outcomes.

Formation

Two years of college

Description du poste

IHG, L.C. in the Philippines seeks a Groups & Meetings Support Specialist to act as the primary contact for clients seeking groups and meetings solutions. You will consult with clients, identify the best-fit offerings, and drive opportunities across IHG’s hotel portfolio.

Successful candidates will manage opportunities end-to-end, collaborate with hotels and internal teams, and maintain high levels of service quality and customer satisfaction.