Groups & Meetings Sales Support Specialist (Remote)

IHG Hotels & Resorts; Makati; Ibrido; PHP 300.000 - 550.000; Tempo pieno

Descrizione del lavoro

IHG Hotels & Resorts is seeking a Regional Sales Center support professional in the Philippines to convert inquiries into revenue across IHG brands. The role emphasizes cross-selling, accurate data entry in sales systems, and timely documentation to customers and hotels.

The successful candidate will drive revenue growth in Groups and Meetings, maintain strong English communication, and collaborate with hotel sales teams across geographies.

Competenze

• Fluency in English (verbal and written).
• Strong initiative and ability to meet deadlines and handle multiple tasks.
• Proven track record of exceeding sales or related targets.
• Excellent interpersonal and negotiation skills for cross-geography collaboration.

Mansioni

• Convert inquiries into IHG-brand hotel bookings to maximize revenue.
• Cross-sell to alternative IHG-branded properties when first-choice is unavailable.
• Capture data accurately in sales systems and prepare documentation for customers and hotels.
• Follow up promptly to pursue business with customers and stakeholders to improve conversion rates.
• Communicate status and booking details timely to initiator and hotel.

Conoscenze

English fluency

Initiative

Deadline orientation

Sales target focus

Interpersonal skills

Negotiation

Organizational skills

Problem solving

Descrizione del lavoro

IHG Hotels & Resorts is seeking a Regional Sales Center support professional in the Philippines to convert inquiries into revenue across IHG brands. The role emphasizes cross-selling, accurate data entry in sales systems, and timely documentation to customers and hotels.

The successful candidate will drive revenue growth in Groups and Meetings, maintain strong English communication, and collaborate with hotel sales teams across geographies.