Group Retail Manager - Balintawak, Quezon City

Beatitude Auto Industrial Corp; Quezon City; On-site; PHP 1,000,000 - 1,800,000; Full time

Job summary

Beatitude Auto Industrial Corp in Quezon City is seeking a Group Retail Manager to lead multiple dealerships across the group. You will drive sales, steer marketing initiatives, and mentor General Managers to deliver outstanding customer experiences.

The role requires deep knowledge of automotive retail, strong leadership, and strategic, data-driven decision-making to optimize profitability and operations.形成

Qualifications

• Bachelor’s degree in business administration, management, automotive technology, or related field.
• Proven experience in automotive retail management with at least 3 years in a multi-location leadership role.
• Strong knowledge of automotive retail, including sales processes, service operations, and inventory management.

Responsibilities

• Drive sales performance across all outlets, achieving or exceeding targets and KPIs.
• Develop and oversee group-wide marketing initiatives and promotional campaigns.
• Lead, mentor, and support General Managers and Sales teams across the group.
• Identify training needs and provide development opportunities to enhance performance and morale.
• Ensure exceptional customer service and high customer satisfaction ratings across dealerships.
• Monitor financial performance, prepare budgets and forecasts, and report to senior management.
• Oversee inventory levels and coordination with manufacturers and suppliers to optimize stock and procurement.
• Ensure compliance with manufacturer standards and group policies.

Skills

Leadership

Financial acumen

Communication & negotiation

Strategic thinking

CRM and DAS software

Education

Bachelor’s degree in business/management/automotive

Tools

CRM software

Dealership management software

Job description

Are you looking for a job that offers career advancement? Join us as our Group Retail Manager in Quezon City!

MAJOR RESPONSIBILITIES:

Sales and Marketing

• Drive sales performance across all outlets, ensuring sales targets and KPIs are consistently achieved or exceeded.

• Develop and oversee group-wide marketing initiatives and promotional campaigns.

• Analyze market trends, customer preferences, and competitor activities to inform strategies.

Team Leadership and Development

• Lead, mentor, and support General Managers and Sales team across the group.

• Identify training needs and provide ongoing development opportunities for staff to enhance performance and morale.

• Build a high performance culture focused on accountability, collaboration, and customer excellence.

Customer Experience

• Ensure all dealerships deliver exceptional customer service and maintain high customer satisfaction ratings.

• Implement processes to address customer feedback and resolve escalated complaints efficiently.

• Champion a customer-first culture at all levels of the organization.

Financial Management

• Monitor financial performance, including sales revenue, costs, and profitability for each dealership.

• Prepare budgets, forecasts, and regular performance reports for senior management.

• Identify cost-saving opportunities and operational efficiencies to maximize profit margins.

Inventory & Supply Chain Management

• Oversee inventory levels across the group to ensure optimal stock availability while minimizing overstock.

• Coordinate with manufacturers and suppliers to manage vehicle and parts procurement.

• Ensure compliance with manufacturer standards and agreements.

*Performs other tasks/duties assigned by the Immediate Head

QUALIFICATIONS:

EDUCATION

• Bachelor’s degree in business administration, Management, Automotive Technology, or any related field. (Preferred)

EXPERIENCE

• Proven experience in automotive retail management with at least 3 years in a multi-location leadership role.

• Strong knowledge of the automotive industry, including sales processes, service operations, and inventory management.

WORKING RELATIONSHIP

• Coordinates with internal departments such as Service, Sales, Procurement, and Accounting to ensure smooth parts operations, accurate inventory, and timely order fulfillment.

• Liaises with external suppliers, logistics partners, and customers regarding parts orders, deliveries, returns, and inquiries to maintain efficient supply chain and customer satisfaction.

KNOWLEDGE

• Deep understanding of automotive retail, trends, and customer behavior.

• Strong product knowledge, including EVs, hybrids, and financing options.

• Expertise in dealership operations, compliance, and financial management.

SKILLS

• Exceptional leadership and team management skills.

• Strong financial acumen, including budgeting, forecasting, and P&L management.

• Excellent communication and negotiation skills.

• Strategic thinking with the ability to complement practical solutions.

• Proficiency in CRM and dealership management software.

ABILITIES

• Lead and mentor multi-location teams to achieve targets.

• Drive profitability through strategic, data-driven decisions.

• Manage operations, inventory, and supply chain efficiently.

• Resolve customer issues while maintaining high satisfaction.

• Adapt quickly to market trends and business changes.

CHARACTER

• Integrity, accountability, and ethical leadership.

• Visionary and motivational leader with a customer-focused mindset.

• Resilient, adaptable, and driven to achieve excellence in a dynamic environment.