Retail Sales Lead

Greenfood Project Corp.; Quezon City; On-site; PHP 335,000 - 469,000; Full time

Job summary

Greenfood Project Corp. in Quezon City is seeking a seasoned Retail Sales Lead to drive store performance and customer service excellence. You will coach a retail team, monitor sales metrics, and ensure visual standards and inventory control are maintained.

The role demands 3–5 years in retail, with at least 2 years in leadership, strong communication, and a track record of meeting targets. Weekend availability and a hands-on leadership style are essential.

Qualifications

• 3–5 years of retail sales experience with at least 2 years in a supervisory role.
• Proven track record of meeting or exceeding sales targets.
• Strong leadership, communication, and interpersonal skills.
• Solid knowledge of retail operations, including inventory management and POS systems.
• Customer-focused with excellent problem-solving abilities.

Responsibilities

• Lead, supervise and motivate retail sales staff to achieve individual and team sales targets
• Monitor and analyse sales performance metrics, identifying opportunities for improvement and implementing strategies to drive growth
• Provide coaching, training and development support to team members to enhance their sales skills and product knowledge
• Ensure the retail environment is well-maintained, visually appealing and compliant with company standards
• Manage inventory levels, stock rotation and product displays to maximise sales opportunities
• Handle customer inquiries and complaints professionally, ensuring resolution and customer satisfaction
• Conduct regular team meetings to communicate targets, celebrate achievements and address performance concerns
• Recruit, interview and onboard new team members as required
• Report on sales performance, customer feedback and operational issues to senior management
• Ensure compliance with company policies, procedures and relevant retail regulations

Skills

Leadership

Team Motivation

Sales Target Achievement

Customer Service

Retail Operations

Inventory Management

Visual Merchandising

POS Systems

Data Analysis

Problem-Solving

Job description

About the role

We are seeking an experienced and dynamic Retail Sales Lead to join our team in Quezon City. In this pivotal role, you will lead and motivate our retail sales team to achieve and exceed sales targets whilst delivering exceptional customer service. You will be responsible for driving store performance, managing team operations, and ensuring a positive shopping experience for all customers. This position offers the opportunity to make a meaningful impact on our retail operations and contribute to the growth and success of our business in the region.

Key responsibilities

• Lead, supervise and motivate retail sales staff to achieve individual and team sales targets
• Monitor and analyse sales performance metrics, identifying opportunities for improvement and implementing strategies to drive growth
• Provide coaching, training and development support to team members to enhance their sales skills and product knowledge
• Ensure the retail environment is well-maintained, visually appealing and compliant with company standards
• Manage inventory levels, stock rotation and product displays to maximise sales opportunities
• Handle customer inquiries and complaints professionally, ensuring resolution and customer satisfaction
• Conduct regular team meetings to communicate targets, celebrate achievements and address performance concerns
• Recruit, interview and onboard new team members as required
• Report on sales performance, customer feedback and operational issues to senior management
• Ensure compliance with company policies, procedures and relevant retail regulations

What we're looking for

• Minimum 3-5 years' experience in retail sales, with at least 2 years in a supervisory or leadership position
• Proven track record of achieving and exceeding sales targets in a retail environment
• Strong leadership skills with the ability to motivate, inspire and develop team members
• Excellent communication and interpersonal skills with the ability to engage effectively with diverse customers and staff
• Sound knowledge of retail operations, including inventory management, visual merchandising and point-of-sale systems
• Customer-focused mindset with a commitment to delivering outstanding service standards
• Analytical skills with the ability to interpret sales data and identify trends
• Problem-solving abilities and the capacity to manage multiple priorities in a fast-paced environment
• Professional appearance and demeanour with strong ethical values
• Flexibility to work retail hours, including weekends and public holidays as required
• Proficiency in relevant retail management software and systems