On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time
Job Description
Store Team Leader
Location: Quezon City
Employment Type: Full-time
About the Role
We are seeking a Store Team Leader who will guide a dynamic team, drive sales, and create a welcoming environment for every car enthusiast who walks through our doors. This role blends leadership, product know-how, and hands-on retail experience in a fast-paced setting.
Key Responsibilities
- Supervise, train, and motivate store staff to meet sales targets and service standards
- Schedule shifts, delegate tasks, and manage daily workflow
- Conduct regular team huddles and performance reviews
Customer Experience
- Ensure every customer receives knowledgeable, friendly, and solution-oriented service
- Resolve complaints and handle escalations with professionalism and empathy
- Promote upselling and cross-selling of car accessories and services
Store Operations
- Oversee inventory management, stock replenishment, and visual merchandising
- Maintain cleanliness, safety, and organization of the store
- Monitor cash handling, POS systems, and daily sales reporting
- Stay updated on the latest car accessories, trends, and technical specifications
- Train staff on product features and compatibility
- Analyze sales data to identify opportunities and improve performance
Qualifications
- Graduate of any course
- At least 3 year(s) of working experience in the related field is required for this position
- With supervisory/3 years & up experience in handling a retail store (required)
- Knowledgeable in marketing and sales strategy
- Understanding of store operations
- Experience in handling retail store (required)
- Knows how to process store permits (construction, mall, and government requirements)
- Can audit the store’s monthly, quarterly, and year-end inventory
- Ensures the achievement of agreed sales targets
Compensation and Benefits
- Competitive salary package
- Opportunities for career growth
- Supportive and collaborative work environment
- Government-mandated benefits
About Us
HMD Hermada HR Solutions Corporation is a premier talent acquisition firm connecting businesses with top talent across industries. We help companies build high-performing teams while empowering candidates to reach their full potential through the right career opportunities.