Group Retail Manager

SUZUKI ILOILO; Oton; On-site; PHP 335,000 - 670,000; Full time

Job summary

SUZUKI ILOILO is seeking an experienced Sales Manager to oversee the dealership's sales operations and drive monthly targets for both vehicle sales and accessories.

The role emphasizes leadership of sales consultants, digital marketing, and KPI-driven performance, with a focus on delivering excellent customer service and maintaining inventory health.

The ideal candidate has at least two years in sales, a business/marketing degree, and a valid driver's license, and will report to the VP-Operations.

Qualifications

• 2 years minimum sales experience; automotive retail preferred.
• Bachelor's degree in Business, Marketing, Communication or related field.
• Basic leadership skills; understands KPIs.
• Proficient with computer applications; Facebook Marketing and remarketing experience.
• Able to write business letters and emails.
• Excellent customer service, interpersonal and communication skills.
• Results-oriented; must have a driver's license.

Responsibilities

• Oversee the dealership sales operations to meet monthly targets.
• Oversee accessories sales for brand new vehicles.
• Maintain productivity of sales consultants (≥ 2 units/month or as required by SC level).
• Oversee SC productivity; training, skill-building, and licensing.
• Monitor and implement social media updates and market communications.
• Oversee digital marketing activities including Facebook leads and remarketing.
• Create and maintain the dealership lead database and tap this market.
• Care for and manage vehicle inventory and aging statuses.
• Submit a general prospecting report to VP-Operations with orders and productivity.
• Submit a Mancom report with sales, activity, and market analysis.

Skills

Sales experience

Leadership

Facebook marketing

Remarketing

Business letters/emails

Customer service

Interpersonal communication

Driver's license

Computer proficiency

Education

Bachelor's degree in Business/Marketing/Communication or related field

Job description

Qualifications:

• Requires minimum of 2 years previous sales experience(preferably automotive retail; real estate; Insurance)
• Bachelor's Degree in Business, Marketing, Communication or related field
• Has basic leadership skills; can understand Key Performance Indicators as indicated by the company
• Proficient with computer applications; use of Facebook Marketing; Basic understanding of remarketing
• Able to write business letters/emails
• Excellent customer service, interpersonal and communication skills
• Results-Oriented; Must have a driver's license

Job Description:

• Oversee the sales operation of the assigned dealership to produce monthly sales targets set by the company.
• Oversee the sales operation of accessories for brand new vehicles.
• Maintenance of productivity of sales consultants to not be lower than 2 units per month or as required by the SC's level. (This includes a set of a production of the sales consultants including, but not limited to: no. of leads generated per month; no. of appointment set; no. of test drive; no. of credit applications; no. of deposits; no. of approved credit application; availed and release of vehicles)
• Oversee and implementation of SC productivity as stated by each SC's contract outside sales achievements. (Training, Continuous Skill Building, Driver's license, etc.)
• Oversee Sales/Brand Building Activity while maximizing redundant fixed purchases, and schedules. Concurrently, monitor each activity's productivity(based on sales production). This shall include relevant social media updates and other communication to the general market.
• Oversee and implement digital marketing activities that include leads coming from Centralized Dealership Facebook Page; Leads from 3rd party Lead Gen affiliates; Remarketing(Monitoring and implementation);
• The creation, augmentation, and maintenance of the dealership lead database and the corresponding activities to tap this market.
• Oversee the care and management of vehicle inventory including status, condition, use, and aging of such. Aging of inventory are set as 1-30 days(healthy), 31-60 days(fair), 61-90(critical), 91 days up(unacceptable).
• Submitting a general prospecting report to the VP-Operations shall include a wish list for orders, a schedule for closing/release, and a productivity sheet for sales consultants.
• The submission of a Management Committee(Mancom) report and presentation, which includes a review of the previous month's sales, sales/marketing activity, sales consultant's productivity, analysis of the current market(Segmentation based on profession, area, and product line), the recommendation for current month's activity.
• General Troubleshooting.