Group Retail Manager

Grand Canyon Multi-Holdings, Inc.; Tagum; On-site; PHP 420,000 - 720,000; Full time

Job summary

Grand Canyon Multi-Holdings, Inc. seeks a Sales Operations Manager to oversee the dealership's sales function and drive monthly targets.

You will supervise sales consultants, manage accessories sales for new vehicles, and ensure productive performance through KPI tracking and training. Responsibilities include digital marketing, social media updates, lead management from Facebook and third-party sources, and comprehensive reporting to executive leadership.

Qualifications

• Minimum 2 years sales experience, preferably in automotive retail, real estate or insurance.
• Bachelor's degree in Business, Marketing, or related field.
• Ability to lead, manage KPIs and drive results.
• Proficient with computers; familiar with Facebook Marketing and remarketing basics.
• Excellent written business communications and customer service.
• Driver's license required.

Responsibilities

• Oversee dealership sales to meet monthly targets.
• Oversee sales of accessories for new vehicles.
• Maintain consultant productivity; target ≥2 units/month and track leads, test drives, deposits, etc.
• Oversee SC productivity per contracts; provide training and license updates.
• Manage sales/brand-building activities; monitor productivity; post social media updates.
• Lead digital marketing activities: Facebook page leads, 3rd party leads, remarketing.
• Create and maintain dealership lead database and tapping strategies.
• Manage vehicle inventory and aging: 1–30 days (healthy), 31–60 (fair), 61–90 (critical), 91+ (unacceptable).
• Submit prospecting reports to VP-Operations with orders wishlist and productivity sheets.
• Prepare Mancom reports: reviews of last month’s sales, marketing activity, productivity, market analysis, recommendations.
• Perform general troubleshooting.

Skills

Sales experience

Leadership basics

Customer service

Communication skills

Digital marketing basics

Driver's license

Business correspondence

Education

Bachelor's degree in Business/Marketing/Communication or related field

Tools

Facebook Marketing

Job description

Qualifications:

• Requires minimum of 2 years previous sales experience(preferably automotive retail; real estate; Insurance)
• Bachelor's Degree in Business, Marketing, Communication or related field
• Has basic leadership skills; can understand Key Performance Indicators as indicated by the company
• Proficient with computer applications; use of Facebook Marketing; Basic understanding of remarketing
• Able to write business letters/emails
• Excellent customer service, interpersonal and communication skills
• Results-Oriented; Must have a driver's license

Job Description:

• Oversee the sales operation of the assigned dealership to produce monthly sales targets set by the company.
• Oversee the sales operation of accessories for brand new vehicles.
• Maintenance of productivity of sales consultants to not be lower than 2 units per month or as required by the SC's level. (This includes a set of a production of the sales consultants including, but not limited to: no. of leads generated per month; no. of appointment set; no. of test drive; no. of credit applications; no. of deposits; no. of approved credit application; availed and release of vehicles)
• Oversee and implementation of SC productivity as stated by each SC's contract outside sales achievements. (Training, Continuous Skill Building, Driver's license, etc.)
• Oversee Sales/Brand Building Activity while maximizing redundant fixed purchases, and schedules. Concurrently, monitor each activity's productivity(based on sales production). This shall include relevant social media updates and other communication to the general market.
• Oversee and implement digital marketing activities that include leads coming from Centralized Dealership Facebook Page; Leads from 3rd party Lead Gen affiliates; Remarketing(Monitoring and implementation);
• The creation, augmentation, and maintenance of the dealership lead database and the corresponding activities to tap this market.
• Oversee the care and management of vehicle inventory including status, condition, use, and aging of such. Aging of inventory are set as 1-30 days(healthy), 31-60 days(fair), 61-90(critical), 91 days up(unacceptable).
• Submitting a general prospecting report to the VP-Operations shall include a wish list for orders, a schedule for closing/release, and a productivity sheet for sales consultants.
• The submission of a Management Committee(Mancom) report and presentation, which includes a review of the previous month's sales, sales/marketing activity, sales consultant's productivity, analysis of the current market(Segmentation based on profession, area, and product line), the recommendation for current month's activity.
• General Troubleshooting.