Group Retail Manager

Grand Canyon Multi-Holdings, Inc.; Iloilo City; On-site; PHP 350,000 - 520,000; Full time

Job summary

Grand Canyon Multi-Holdings, Inc. is seeking a Sales Manager to oversee dealership sales operations, drive monthly targets, and manage accessories sales for new vehicles. The role requires leadership, KPI understanding, and strong customer service.

The candidate will lead sales consultants, optimize productivity, and coordinate digital marketing efforts including social media and remarketing. A valid driver's license and a business-focused degree are essential.

Qualifications

• 2+ years sales experience required, preferably automotive retail, real estate or insurance.
• Bachelor's Degree in Business, Marketing, Communications or related field.
• Has basic leadership skills; understands KPIs as indicated by the company.
• Proficient with computer applications; uses Facebook Marketing; basic understanding of remarketing.
• Able to write business letters/emails.
• Excellent customer service, interpersonal and communication skills.
• Results-oriented; must have a driver's license.

Responsibilities

• Oversee the sales operation of the assigned dealership to produce monthly sales targets set by the company.
• Oversee the sales operation of accessories for brand new vehicles.
• Maintain productivity of sales consultants to not be lower than 2 units per month or as required by the SC's level (production metrics include leads, appointments, test drives, credit apps, deposits, approvals, vehicle release).
• Oversee and implement SC productivity as stated by each SC's contract (training, skill building, license).
• Oversee Sales/Brand Building activity while maximizing fixed purchases and schedules; monitor productivity with social media updates and market communication.
• Oversee and implement digital marketing activities including leads from Centralized Dealership Facebook Page, 3rd party Lead Gen affiliates, remarketing; monitor and implement.
• Create, augment, and maintain dealership lead database and related activities to tap this market.
• Oversee care and management of vehicle inventory including status, condition, age bands (1-30 days healthy, 31-60 fair, 61-90 critical, 91+ unacceptable).
• Submit general prospecting reports to VP-Operations with orders, closing/release schedule, and productivity sheet for sales consultants.
• Submit Management Committee (Mancom) report and presentation covering previous month's sales, marketing activity, productivity, market analysis, and recommendations for current month.

Skills

Sales experience

Leadership

KPI understanding

Facebook marketing

Email writing

Customer service

Interpersonal skills

Driver's license

Education

Bachelor's degree in Business/Marketing/Communications

Related field

Tools

Facebook Marketing

Job description

• Requires minimum of 2 years previous sales experience(preferably automotive retail; real estate; Insurance)
• Bachelor's Degree in Business, Marketing, Communication or related field
• Has basic leadership skills; can understand Key Performance Indicators as indicated by the company
• Proficient with computer applications; use of Facebook Marketing; Basic understanding of remarketing
• Able to write business letters/emails
• Excellent customer service, interpersonal and communication skills
• Results-Oriented; Must have a driver's license

Job Description:

• Oversee the sales operation of the assigned dealership to produce monthly sales targets set by the company.
• Oversee the sales operation of accessories for brand new vehicles.
• Maintenance of productivity of sales consultants to not be lower than 2 units per month or as required by the SC's level. (This includes a set of a production of the sales consultants including, but not limited to: no. of leads generated per month; no. of appointment set; no. of test drive; no. of credit applications; no. of deposits; no. of approved credit application; availed and release of vehicles)
• Oversee and implementation of SC productivity as stated by each SC's contract outside sales achievements. (Training, Continuous Skill Building, Driver's license, etc.)
• Oversee Sales/Brand Building Activity while maximizing redundant fixed purchases, and schedules. Concurrently, monitor each activity's productivity(based on sales production). This shall include relevant social media updates and other communication to the general market.
• Oversee and implement digital marketing activities that include leads coming from Centralized Dealership Facebook Page; Leads from 3rd party Lead Gen affiliates; Remarketing(Monitoring and implementation);
• The creation, augmentation, and maintenance of the dealership lead database and the corresponding activities to tap this market.
• Oversee the care and management of vehicle inventory including status, condition, use, and aging of such. Aging of inventory are set as 1-30 days(healthy), 31-60 days(fair), 61-90(critical), 91 days up(unacceptable).
• Submitting a general prospecting report to the VP-Operations shall include a wish list for orders, a schedule for closing/release, and a productivity sheet for sales consultants.
• The submission of a Management Committee(Mancom) report and presentation, which includes a review of the previous month's sales, sales/marketing activity, sales consultant's productivity, analysis of the current market(Segmentation based on profession, area, and product line), the recommendation for current month's activity.