Group Retail Manager

Suzuki Auto Tagum - Sales Department; Hijo; On-site; PHP 335,000 - 670,000; Full time

Job summary

Suzuki Auto Tagum - Sales Department is seeking a capable Sales Operations Supervisor to oversee the dealership's sales and accessory operations, drive monthly targets, and lead a team of sales consultants.

The ideal candidate has at least 2 years of sales experience (automotive preferred), a bachelor's degree in Business, Marketing, or related field, basic leadership skills, KPI literacy, and strong written and verbal communication. A valid driver's license is required.

Qualifications

• Requires 2+ years of sales experience, preferably automotive retail; real estate or insurance experience is acceptable.
• Bachelor's degree in Business, Marketing, Communication or related field.
• Has basic leadership skills; can understand KPIs as indicated by the company.
• Proficient with computer applications; use of Facebook Marketing; basic understanding of remarketing.
• Able to write business letters/emails.
• Excellent customer service, interpersonal and communication skills.
• Results-oriented; must have a driver's license.

Responsibilities

• Oversee the sales operation of the assigned dealership to produce monthly sales targets set by the company.
• Oversee the sales operation of accessories for brand new vehicles.
• Maintain productivity of sales consultants to meet monthly targets (leads, appointments, test drives, credit apps, deposits, vehicle release).
• Oversee and implement SC productivity and training, including driver’s license readiness.
• Oversee Sales/Brand Building activity with social media updates and market communications.
• Oversee digital marketing activities from Facebook pages and 3rd party lead gen; remarketing and monitoring.
• Create, augment, and maintain dealership lead database and related activities.
• Oversee care and management of vehicle inventory including aging categories (1-30 days healthy, 31-60 fair, 61-90 critical, 91+ unacceptable).
• Submit general prospecting and Mancom reports; present reviews of sales and market activity.
• General troubleshooting.

Skills

Sales experience

Leadership

KPI literacy

Customer service

Interpersonal skills

Communication

Computer skills

Driver's license

Business writing

Education

Bachelor's degree in Business/Marketing/Communication or related field

Tools

Facebook Marketing

Remarketing

Computer applications

Job description

Qualifications:

• Requires minimum of 2 years previous sales experience(preferably automotive retail; real estate; Insurance)
• Bachelor's Degree in Business, Marketing, Communication or related field
• Has basic leadership skills; can understand Key Performance Indicators as indicated by the company
• Proficient with computer applications; use of Facebook Marketing; Basic understanding of remarketing
• Able to write business letters/emails
• Excellent customer service, interpersonal and communication skills
• Results-Oriented; Must have a driver's license

Job Description:

• Oversee the sales operation of the assigned dealership to produce monthly sales targets set by the company.
• Oversee the sales operation of accessories for brand new vehicles.
• Maintenance of productivity of sales consultants to not be lower than 2 units per month or as required by the SC's level. (This includes a set of a production of the sales consultants including, but not limited to: no. of leads generated per month; no. of appointment set; no. of test drive; no. of credit applications; no. of deposits; no. of approved credit application; availed and release of vehicles)
• Oversee and implementation of SC productivity as stated by each SC's contract outside sales achievements. (Training, Continuous Skill Building, Driver's license, etc.)
• Oversee Sales/Brand Building Activity while maximizing redundant fixed purchases, and schedules. Concurrently, monitor each activity's productivity(based on sales production). This shall include relevant social media updates and other communication to the general market.
• Oversee and implement digital marketing activities that include leads coming from Centralized Dealership Facebook Page; Leads from 3rd party Lead Gen affiliates; Remarketing(Monitoring and implementation);
• The creation, augmentation, and maintenance of the dealership lead database and the corresponding activities to tap this market.
• Oversee the care and management of vehicle inventory including status, condition, use, and aging of such. Aging of inventory are set as 1-30 days(healthy), 31-60 days(fair), 61-90(critical), 91 days up(unacceptable).
• Submitting a general prospecting report to the VP-Operations shall include a wish list for orders, a schedule for closing/release, and a productivity sheet for sales consultants.
• The submission of a Management Committee(Mancom) report and presentation, which includes a review of the previous month's sales, sales/marketing activity, sales consultant's productivity, analysis of the current market(Segmentation based on profession, area, and product line), the recommendation for current month's activity.
• General Troubleshooting.