Group Retail Manager

Grand Canyon Multi-Holdings, Inc.; Calamba; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Grand Canyon Multi-Holdings, Inc. in Laguna, Calamba seeks an experienced Sales Manager to oversee the dealership's sales operations, including vehicle and accessories sales, and to drive monthly targets.

You will coach sales consultants, monitor productivity, leverage digital marketing and social media, and maintain an up-to-date lead database while ensuring excellent customer service and KPI achievement.

Qualifications

• Minimum 2 years of sales experience, preferably in automotive retail, real estate, or insurance.
• Bachelor's degree in Business, Marketing, Communications, or related field.
• Basic leadership and ability to understand KPIs.
• Proficient with computer applications and Facebook Marketing; basic remarketing knowledge.
• Excellent customer service and strong communication skills.
• Must have a valid driver's license.

Responsibilities

• Oversee the sales operation of the assigned dealership to produce monthly sales targets set by the company.
• Oversee the sales operation of accessories for brand-new vehicles.
• Maintain productivity of sales consultants to meet monthly targets and track leads, appointments, test drives, and credit applications.
• Oversee productivity by coaching training, securing licenses, and improving performance of SCs.
• Oversee Sales/Brand Building activities with social media updates and market communications.
• Oversee digital marketing activities including leads from the central Facebook page, 3rd party lead gen, and remarketing.
• Create, augment, and maintain the dealership lead database and related activities.
• Manage vehicle inventory status, aging categories and reporting to VP-Operations.

Skills

Leadership

KPIs

Customer service

Communication

Interpersonal skills

Emails

Sales experience

Driver's license

Education

Bachelor's Degree in Business/Marketing/Communication

Tools

Facebook Marketing

Remarketing

Computer applications

Job description

• Requires a minimum of 2 years previous sales experience(preferably automotive retail; real estate; Insurance)
• Bachelor's Degree in Business, Marketing, Communication, or a related field
• Has basic leadership skills; can understand Key Performance Indicators as indicated by the company
• Proficient with computer applications; use of Facebook Marketing; Basic understanding of remarketing
• Able to write business letters/emails
• Excellent customer service, interpersonal and communication skills
• Results-Oriented; Must have a driver's license

Job Description:

• Oversee the sales operation of the assigned dealership to produce monthly sales targets set by the company.
• Oversee the sales operation of accessories for brand-new vehicles.
• Maintenance of productivity of sales consultants to not be lower than 2 units per month or as required by the SC's level. (This includes a set of a production of the sales consultants including, but not limited to: no. of leads generated per month; no. of appointment set; no. of test drive; no. of credit applications; no. of deposits; no. of approved credit application; availed and release of vehicles)
• Oversee and implement SC productivity as stated by each SC's contract outside sales achievements. (Training, Continuous Skill Building, Driver's license, etc.)
• Oversee Sales/Brand Building Activity while maximizing redundant fixed purchases, and schedules. Concurrently, monitor each activity's productivity(based on sales production). This shall include relevant social media updates and other communication to the general market.
• Oversee and implement digital marketing activities that include leads coming from Centralized Dealership Facebook Page; Leads from 3rd party Lead Gen affiliates; Remarketing(Monitoring and implementation);
• The creation, augmentation, and maintenance of the dealership lead database and the related activities to tap this market.
• Oversee the care and management of vehicle inventory including status, condition, use, and aging. Aging of inventory are set as 1-30 days(healthy), 31-60 days(fair), 61-90(critical), 91 days up(unacceptable).
• Submitting a general prospecting report to the VP-Operations shall include a wish list for orders, a schedule for closing/release, and a productivity sheet for sales consultants.
• The submission of a Management Committee(MANCOM) report and presentation, which includes a review of the previous month's sales, sales/marketing activity, sales consultant's productivity, analysis of the current market(Segmentation based on profession, area, and product line), the recommendation for current month's activity.