Graveyard-Shift Customer Service & Renewal Specialist

Global Rescue; Pasig; On-site; PHP 901,984 - 1,503,307; Full time

Job summary

Global Rescue in Pasig City is seeking a dedicated customer service representative. The position involves responding to inquiries through various channels, serving as a liaison for customers, and managing transactions. Candidates should have prior customer service experience and excellent communication skills, with the ability to manage time efficiently. This is an on-site role with a graveyard shift schedule, offering a salary based on experience plus bonuses and benefits.

Qualifications

• Previous customer service experience is essential.
• Sales experience is a plus, but not mandatory.
• Must be highly energetic and motivated.

Responsibilities

• Respond promptly to inbound inquiries via phone, email, and chat.
• Serve as liaison between customers and various departments.
• Generate new and renewal revenue from inquiries and calls.
• Assist with coordination of logistics for members' needs.

Skills

Customer service experience

Sales experience

Verbal communication

Written communication

Attention to detail

Time management

Organizational skills

Data entry skills

Job description

Global Rescue in Pasig City is seeking a dedicated customer service representative. The position involves responding to inquiries through various channels, serving as a liaison for customers, and managing transactions. Candidates should have prior customer service experience and excellent communication skills, with the ability to manage time efficiently. This is an on-site role with a graveyard shift schedule, offering a salary based on experience plus bonuses and benefits.