Customer Service Specialist — Graveyard Shift (Onsite)

J-K Network Services; Pasig; On-site; PHP 200,880 - 279,000; Full time

Job summary

A leading BPO company is looking for a Customer Service Representative (CSR) for their Ortigas, Pasig City location. This role involves handling customer inquiries, processing transactions, and maintaining accurate records. Candidates should have a Bachelor's degree and preferably some experience in customer service. The position offers a salary range of Php18,000-Php25,000 and requires work during graveyard shifts. Interested individuals can look for Ms. Jai for the online recruitment process.

Qualifications

• Open for Fresh Graduate, Undergraduate, and Senior Highschool graduate.
• With at least 6 months - 1 year of experience in Customer Service is an advantage.

Responsibilities

• Provide accurate and professional responses to customer inquiries regarding products and services.
• Process customer transactions and orders promptly and efficiently.
• Organize, update, and maintain data and information records.
• Address and resolve customer concerns by identifying issues and offering effective solutions.
• Perform other tasks and duties assigned by the immediate supervisor.

Skills

Customer service orientation

Effective communication

Problem-solving skills

Education

Bachelor's degree of any course

Job description

A leading BPO company is looking for a Customer Service Representative (CSR) for their Ortigas, Pasig City location. This role involves handling customer inquiries, processing transactions, and maintaining accurate records. Candidates should have a Bachelor's degree and preferably some experience in customer service. The position offers a salary range of Php18,000-Php25,000 and requires work during graveyard shifts. Interested individuals can look for Ms. Jai for the online recruitment process.