Onsite Graveyard CSR (Entry-Level) - with Benefits

J-K Network Services; Pasig; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO coverage

13th Month Pay

Leave credits

Joining bonus

Job summary

A large IT company is seeking a Customer Support Associate in Pasig, offering roles for fresh graduates and undergraduates. Responsibilities include responding to customer inquiries and assisting with order processing. Candidates should have strong communication and customer service skills. The role offers a graveyard schedule with benefits such as performance bonuses and HMO coverage. Ideal for those looking to start immediately in a full-time position.

Qualifications

• Open to fresh graduates and undergraduates.
• At least 1 year of CSR experience is an advantage.
• BPO experience is a plus.
• Willing to work full onsite on a graveyard schedule.
• Amenable to start immediately.

Responsibilities

• Respond to customer inquiries via phone calls, email, and messaging.
• Assist customers with order processing, billing, and service requests.
• Verify customer identity and update account records securely.
• Provide accurate information about products and services.
• Ensure documentation and system entries are accurate.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

Bachelor's degree or equivalent

Job description

A large IT company is seeking a Customer Support Associate in Pasig, offering roles for fresh graduates and undergraduates. Responsibilities include responding to customer inquiries and assisting with order processing. Candidates should have strong communication and customer service skills. The role offers a graveyard schedule with benefits such as performance bonuses and HMO coverage. Ideal for those looking to start immediately in a full-time position.