On-Site Corporate Banking Support Specialist – Graveyard

J-K Network Services; Pasig; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Government mandated Benefits

HMO

13th month pay

Leave Credits

Joining Bonus

Job summary

A leading IT company in the Philippines is seeking a Corporate Banking Customer Support Representative to join their team. This role involves responding to customer inquiries, assisting with order placements, and providing detailed product information. Fresh graduates and those with experience in a BPO company are encouraged to apply. The position requires working fully on-site during graveyard shifts and offers benefits such as HMO, leave credits, and a joining bonus.

Qualifications

• Open for Fresh Graduates and Undergraduates.
• At least 1 year of work experience in CSR role is an advantage.
• Experience working in a BPO company is a plus.

Responsibilities

• Responding to customer questions/inquiries via phone call, messages, and email.
• Assisting customers with order placement, billing inquiries, and service requests.
• Verifying customer identity and updating records securely.
• Providing accurate information about products, services, and account details.
• Ensuring entries are clear, complete, and accurate.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

Bachelor's degree or relevant coursework

Job description

A leading IT company in the Philippines is seeking a Corporate Banking Customer Support Representative to join their team. This role involves responding to customer inquiries, assisting with order placements, and providing detailed product information. Fresh graduates and those with experience in a BPO company are encouraged to apply. The position requires working fully on-site during graveyard shifts and offers benefits such as HMO, leave credits, and a joining bonus.