Customer Relations Specialist — Graveyard Shift (Onsite)

J-K Network Services; Pasig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading BPO company in Metro Manila is seeking a Customer Relations Representative. The role involves addressing customer inquiries, handling transactions, and maintaining records. Candidates must hold at least a bachelor's degree, with preference given to those with customer service experience. This position follows a graveyard shift schedule and is fully onsite. Suitable applicants can start immediately.

Qualifications

• Bachelor's degree holder preferred.
• Open to fresh graduates and undergraduates.
• Experience in customer service is advantageous.

Responsibilities

• Address customer inquiries about products and services.
• Handle customer transactions and order processing efficiently.
• Maintain data and information records.
• Resolve customer concerns by identifying issues.
• Perform additional tasks assigned by the supervisor.

Skills

Customer service experience

Problem-solving skills

Communication skills

Attention to detail

Education

Bachelor's degree

Job description

A leading BPO company in Metro Manila is seeking a Customer Relations Representative. The role involves addressing customer inquiries, handling transactions, and maintaining records. Candidates must hold at least a bachelor's degree, with preference given to those with customer service experience. This position follows a graveyard shift schedule and is fully onsite. Suitable applicants can start immediately.