A global IT outsourcing firm in Metro Manila is seeking a Junior Customer Service Representative. The role is open to fresh graduates and requires responding to customer inquiries, processing transactions, maintaining records, and addressing concerns. Candidates with experience in customer service are preferred, but recent graduates are also encouraged to apply. This is an onsite position with a salary offer ranging from Php18,000 to Php20,000, negotiable based on experience.
Qualifications
Bachelor's degree holder or recent graduate, open to undergraduates and Senior High School graduates.
Experience in Customer Service is an advantage.
Availability for immediate start.
Responsibilities
Respond to customer inquiries with accuracy and professionalism.
Process customer transactions promptly and efficiently.
Maintain data records for accuracy and accessibility.
Identify customer issues and provide effective solutions.
Perform additional duties as assigned.
Job description
A global IT outsourcing firm in Metro Manila is seeking a Junior Customer Service Representative. The role is open to fresh graduates and requires responding to customer inquiries, processing transactions, maintaining records, and addressing concerns. Candidates with experience in customer service are preferred, but recent graduates are also encouraged to apply. This is an onsite position with a salary offer ranging from Php18,000 to Php20,000, negotiable based on experience.