Global Service Operations Process Leader

Schneider Electric; Cavite City; On-site; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Health insurance

Annual bonus potential

Career development opportunities

Job summary

Schneider Electric is seeking a Services Operations Process Documentation Leader to define, document, and continually improve global operational processes. You will partner with Global Process Owners and Subject Matter Experts to create a single source of truth and drive governance, standardization, and continuous improvement across the organization.

The role emphasizes process maturity, compliance, training, and community development, with a focus on digital solutions, automation, and

Qualifications

• Bachelor's degree in Engineering, Business, Operations Management, or related field.

Responsibilities

• Build and maintain the Service Operations process architecture and documentation framework.
• Facilitate process mapping workshops with global stakeholders.
• Create clear, consistent, and high-quality process documentation.
• Manage document governance, version control, and change management.
• Ensure alignment across end-to-end operational processes.
• Support quality and compliance initiatives, including ISO readiness.

Skills

Process Excellence

Process Documentation & Governance

Process Mapping

Quality Management Systems

Continuous Improvement

Audit & Compliance

Change Management

Stakeholder Management

Training & Facilitation

Written Communication

Analytical Thinking

Education

Bachelor's degree in Engineering, Business, Operations Management, or related field

Tools

Process mapping tools

ERP platforms

Job description

Schneider Electric is seeking a Services Operations Process Documentation Leader to define, document, and continually improve global operational processes. You will partner with Global Process Owners and Subject Matter Experts to create a single source of truth and drive governance, standardization, and continuous improvement across the organization.

The role emphasizes process maturity, compliance, training, and community development, with a focus on digital solutions, automation, and