Global Program Delivery Lead

Groworx; Muntinlupa; On-site; PHP 900,000 - 1,800,000; Full time

Benefits offered by this job

Senior leadership exposure

Process ownership

Performance-based culture

Competitive compensation

AI-enabled workplace

Job summary

Groworx is seeking a Project Manager / Transition Manager to own delivery across client programmes, uniting people, compliance and operations. You will shape the experience of hundreds of internationally deployed healthcare workers and manage trusted relationships with major corporate clients across Australia, Singapore and beyond.

You will lead end-to-end delivery, build delivery plans, run client reviews, and drive scalable workflows while ensuring regulatory compliance in multiple

Qualifications

• Five+ years in project, operations or account management.
• Experience in global B2B client programs.
• Experience building processes in a fast-growing environment.
• Proficient with project management tools (Monday.com, Asana, ClickUp).

Responsibilities

• Own end-to-end delivery of client programs, from onboarding to reporting.
• Primary contact for large B2B clients and build long-term trust.
• Develop and maintain delivery plans, timelines and milestones for each engagement.
• Run regular client reviews on program health, worker performance and pipeline.
• Manage concurrent deployment programs across clients, countries and regulations.
• Build and improve operational workflows, SOPs and delivery frameworks that scale.
• Track KPIs: deployment timelines, compliance, worker satisfaction and client NPS.
• Identify risks and bottlenecks early and resolve them before delivery is affected.
• Meet immigration, labour and safety requirements in every jurisdiction.
• Coordinate with compliance teams on records, documentation and audit trails.

Job description

Groworx is seeking a Project Manager / Transition Manager to own delivery across client programmes, uniting people, compliance and operations. You will shape the experience of hundreds of internationally deployed healthcare workers and manage trusted relationships with major corporate clients across Australia, Singapore and beyond.

You will lead end-to-end delivery, build delivery plans, run client reviews, and drive scalable workflows while ensuring regulatory compliance in multiple