Senior Global Program Manager - Healthcare Ops

Groworx Global; Muntinlupa; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Groworx is seeking a Project Manager / Transition Manager to own delivery across client programs, influencing hundreds of internationally deployed healthcare workers and maintaining trust with major corporate clients across Australia, Singapore and beyond.

You will shape delivery workflows, build scalable processes, and ensure compliance with immigration and labour regulations while coordinating with compliance teams to maintain audit-ready records.

Qualifications

• Five or more years in project, operations or account management.
• Experience in BPO, shared services, staffing or professional services.
• Proven record managing complex, multi-stakeholder programs for global B2B clients.
• Experience building processes from the ground up in a fast-growing environment.
• Background in compliance, workforce deployment, immigration or healthcare.
• Confident presenting to C-suite clients and writing clear, professional reports.
• Strong analytical and problem-solving skills, with data behind your decisions.
• Highly organized, able to hold multiple priorities at once.
• Proficiency with Monday.com, Asana or ClickUp.
• Project management certification — PMP, PMBOK, CAPM, PRINCE2 or equivalent.
• Lean Six Sigma Green Belt or Black Belt.

Responsibilities

• Own end-to-end delivery of client programs, from onboarding to reporting.
• Act as the primary point of contact for large B2B clients and build long-term trust.
• Develop and maintain delivery plans, timelines and milestones for each engagement.
• Run regular client reviews on program health, worker performance and pipeline.
• Manage concurrent deployment programs across clients, countries and regulations.
• Build and improve operational workflows, SOPs and delivery frameworks that scale.
• Track KPIs: deployment timelines, compliance, worker satisfaction and client NPS.
• Identify risks and bottlenecks early and resolve them before delivery is affected.
• Meet immigration, labour and safety requirements in every jurisdiction.
• Coordinate with compliance teams on records, documentation and audit trails.

Skills

Project management

BPO / shared services

Multi-stakeholder programs

Process building

Compliance / immigration

C-suite presenting

Analytical skills

Organizational skills

PM tools

PM certification

Lean Six Sigma

Monday.com

Asana

ClickUp

Tools

Monday.com

Asana

ClickUp

Job description

Groworx is seeking a Project Manager / Transition Manager to own delivery across client programs, influencing hundreds of internationally deployed healthcare workers and maintaining trust with major corporate clients across Australia, Singapore and beyond.

You will shape delivery workflows, build scalable processes, and ensure compliance with immigration and labour regulations while coordinating with compliance teams to maintain audit-ready records.