Senior Program Manager

Randstad – Lonza; Santo Niño 1st; On-site; PHP 5,882,000 - 8,824,000; Full time

Benefits offered by this job

Job summary

Lonza in Singapore is seeking a Senior Program Manager (CGT) to lead complex customer programs from planning to execution. You will partner with customers, manage scope, timeline, and cost, and ensure quality standards are met across cross-functional teams.

The role emphasizes office‑first collaboration with optional remote work up to 20% and requires strong PM experience in biotech/pharma. PMP is preferred, with FDA-regulated experience an advantage.

Qualifications

• Degree in Life Sciences or a related field.
• PMP certification highly desired.
• Experience in FDA-regulated biotech/pharma environments.
• CDMO exposure strongly preferred.
• Knowledge of clinical research and regulatory considerations.

Responsibilities

• Be the interface between the Customer and Lonza to ensure on-time, in-scope delivery with quality.
• Understand customer needs and advocate their interests on-site.
• Utilize PM standard work and coordinate cross-functional teams to meet scope objectives.
• Maintain customer satisfaction throughout the program lifecycle.
• Promote best practices in PM tools and uphold data integrity and compliance.

Skills

PM leadership

Communication

Negotiation

Cross-functional

Stakeholder management

Education

Bachelor's degree Life Sciences or related

Job description

Senior Program Manager (CGT) The actual location of this job is in Singapore.

This critical role partners closely with our customers to successfully deliver programs. As a Senior Program Manager, you will be responsible for building strong, trusted relationships and ensuring programs are executed in line with expected quality, timelines, and cost.

You will act as a strategic partner to our customers, working closely with them to understand their needs while driving alignment and leading internal teams to ensure effective program delivery.

office‑first role. Working together in person supports close, real‑time collaboration and team alignment, enabling us to deliver our best work. You will work primarily in the office, with the flexibility to work remotely for 20% of your time (one day per week).

What you will get:

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• A variety of benefits dependent on role and location.

The full list of our global benefits can be found here: https://www.lonza.com/careers/benefits.

What you will do:

• Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer’s expectations.
• Understand the Customer’s needs and represent their interests by acting as their advocate on‑site.
• Utilize all PM Standard Work processes to effectively manage projects and to be fully accountable for all operational aspects in leading and motivating cross functional project teams to deliver on all scope objectives with the highest level of quality.
• Ensure Customer satisfaction throughout the life cycle of the program through collaborative relationship management.
• Develop and share best practices in PM tools and methodologies at local level and ensure adherence to Global Program and Project Center of Excellence (PPM • CoE) Standards, including maintenance of data integrity excellence in Planview.
• Uphold data integrity principle in accordance to Lonza policies and proactively evaluate, identify and improve data integrity process.

What we are looking for:

• Degree in a Life Sciences related field or equivalent experience with commercial acumen or experience in project planning; PMP Certification highly desired.
• Experience working in FDA supervised biotech/pharma industry with tried experience in a project management capacity.
• Relevant business and customer interaction experience in a CDMO highly preferred, but not crucial.
• Knowledge base of clinical research strongly preferred, with experience of moving pharmaceutical products from clinical into commercial manufacturing environments an advantage.
• Statistical techniques and failure analysis, validation concepts.
• Excellent communication and negotiation skills to be applied at high level.
• Excellent soft skills to build proven relationship within the global network, e.g. with customers, key accounts, and program management.