Global Payroll Payments Specialist

CloudPay; Manila; Presencial; PHP 350 000 - 550 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Competitive vacation allowance

Calm app

Sick Leave

Employee Assistance Program (EAP)

Group Life Insurance

HMO

Employee Referral Program

De Minimis Benefit

WFH Allowance

Mid-Year Bonus

13th Month Pay

Regularization Bonus

1st Year Anniversary Bonus

Bereavement Leave

Paid Volunteering days

Study Leave

Marriage Leave

Resumo da oferta

CloudPay in the Philippines is seeking a Payments Specialist to work with customers and payment providers to ensure payroll-related payments are processed accurately and on time. You will collaborate with the team to deliver a modern pay experience for clients and support daily treasury-related tasks.

The role emphasizes strong customer service, cross-functional communication across countries, and attention to detail while maintaining compliance and efficient payment workflows.

Qualificações

• High level of customer service skills required.
• Able to communicate at all levels, deal with clients, payroll partners, payment solution providers, and internal colleagues via the telephone & email across multiple countries.
• Ability to effectively resolve issues, respond to queries, and to communicate proactively with stakeholders.
• A keen eye for detail.
• Organization, analytical, and decision-making skills.
• Independently manage workload and collaborate with internal and external stakeholders to deliver key business results.
• Ability to adapt quickly to new processes and new ways of working.
• Good knowledge of MS Office, Excel & Internet based software would be advantageous.
• Working knowledge of payroll and experience in treasury would be advantageous.

Responsabilidades

• Liaise with external vendors to ensure smooth and timely processing of net and statutory payments.
• Ensuring funds are requested from clients in a timely manner and managing clients to ensure requests are complied with.
• Preparation and review of reconciliation reports for the use of client’s accounting department.
• Maintenance of process documentation as required.
• Ensuring bank details for any new payees are correctly set up.
• Assist, as necessary, in the implementation of new customers.
• Any other Ad hoc duties as required.

Conhecimentos

Customer service

Client communication

Attention to detail

Organizational skills

Analytical skills

Workload management

MS Office

Payroll knowledge

Treasury knowledge

Ferramentas

MS Office

Excel

Descrição da oferta de emprego

CloudPay in the Philippines is seeking a Payments Specialist to work with customers and payment providers to ensure payroll-related payments are processed accurately and on time. You will collaborate with the team to deliver a modern pay experience for clients and support daily treasury-related tasks.

The role emphasizes strong customer service, cross-functional communication across countries, and attention to detail while maintaining compliance and efficient payment workflows.