Payments Onboarding & Implementation Lead

JPMorganChase; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorganChase is seeking an Analyst in Payments Client Implementation within Client Onboarding to support the post-mandate onboarding journey from solution finalization through testing and production go-live.

You will manage multi-entity and cross-jurisdiction implementations, coordinate with internal teams, and ensure delivery within risk and control requirements while identifying improvements to onboarding processes.

Qualifications

• Bachelor's degree or equivalent.
• Minimum 2 years of experience in client-facing implementation, onboarding, or project delivery roles.
• Experience or knowledge in treasury, cash management, finance, or payments.
• Strong organisational skills with the ability to manage multiple concurrent implementations and tight deadlines.
• Ability to work independently in a cross-functional, global environment and influence stakeholders across teams.

Responsibilities

• Own end-to-end client onboarding delivery, acting as the key point of contact and driving client satisfaction through go-live.
• Manage multi-entity and cross-jurisdiction implementations and account opening requests, including cross-region deals.
• Drive implementation plans with clear scope, milestones, timelines, dependencies, and governance routines.
• Support client-facing activities including workshops, solution refinement, project planning, testing coordination, and documentation management.
• Coordinate internal partners across sales, product, legal, compliance, operations, technology, and client service to deliver on commitments.
• Track delivery progress, manage risks and issues, and elevate when needed to protect timelines and outcomes.
• Ensure adherence to audit, risk, and control requirements, maintaining clear documentation and evidence.
• Provide subject matter support on international regulatory requirements, products, documentation, and services.
• Contribute to regional and global initiatives and process improvements that enhance client experience and internal efficiency.

Skills

Client onboarding

Project delivery

Cross-functional collaboration

Stakeholder influence

Regulatory awareness

Education

Bachelor's degree or equivalent

Tools

Alteryx

UiPath

Python

SAP

Oracle

Job description

JPMorganChase is seeking an Analyst in Payments Client Implementation within Client Onboarding to support the post-mandate onboarding journey from solution finalization through testing and production go-live.

You will manage multi-entity and cross-jurisdiction implementations, coordinate with internal teams, and ensure delivery within risk and control requirements while identifying improvements to onboarding processes.