Global Operations Analyst I - Risk & Accounts

Greater Giving, Inc.; Quezon City; On-site; PHP 360,000 - 520,000; Full time

Job summary

Global Payments in Manila is seeking an International Operations Analyst 1 to join our Operations Support Services team and help shape the future of global commerce. You will handle case research, respond to account inquiries, and assist with managing cardholder and corporate accounts onsite at Vertis North, Quezon City.

The role requires a college degree and at least 2 years of experience in credit or financial services, with strong attention to detail and a willingness to work shifts including

Qualifications

• Preferably a college graduate with at least 2 years of relevant experience.
• Background in credit, banking, or financial services.
• Strong attention to detail and accuracy in handling account-related tasks
• Amenable to shifting schedules, including weekends and holidays

Responsibilities

• Case Handling: Research and respond to account inquiries across channels with accuracy and compliance.
• Account Management: Review, update, and document cardholder and corporate account information.
• Risk Identification: Detect potential fraud, credit, or chargeback issues and upscale appropriately.
• Performs routine updates and documentation of cardholder/corporate accounts and researches moderately complex requests.
• Identifies potential fraud or chargebacks and escalates as needed.

Skills

Attention to detail

Deadline-oriented

Education

College degree

Job description

Global Payments in Manila is seeking an International Operations Analyst 1 to join our Operations Support Services team and help shape the future of global commerce. You will handle case research, respond to account inquiries, and assist with managing cardholder and corporate accounts onsite at Vertis North, Quezon City.

The role requires a college degree and at least 2 years of experience in credit or financial services, with strong attention to detail and a willingness to work shifts including