Analytics-Driven Operations Analyst II

Global Payments; Quezon City; On-site; PHP 500,000 - 800,000; Full time

Job summary

Global Payments is seeking a skilled analyst to assist in admin and creation of business metric reports across mainframe and distributed environments in the Philippines. You will help develop predictive models, optimize run-time performance, and support production readiness for new systems.

In this role you will collaborate with IT and business teams, administer automation tools, and contribute to continuity and conversion activities.

Qualifications

• Bachelor's Degree in Information Technology or Business-related field; relevant experience may substitute education
• Typically minimum 2 years relevant experience in IT field and/or bankcard industry
• Bonus: 4 years of operations experience with CA, BMC or IBM products

Responsibilities

• Assist with admin and creation of business metric reports across mainframe and distributed environments
• Develop and maintain predictive modeling tools to enhance performance related to scheduling and production files
• Administer automation products and data/reporting processes
• Assist with training production teams and gathering data for trends and decisioning
• Identify tuning opportunities to improve run-time optimization
• Develop and maintain analytical tools using statistical data for improvements across environments
• Provide operational support for Business Continuity and conversion activities
• Maintain open communication with internal partners on critical issues

Education

Bachelor's Degree in Information Technology or Business

2+ Years relevant IT/Bankcard experience

Job description

Global Payments is seeking a skilled analyst to assist in admin and creation of business metric reports across mainframe and distributed environments in the Philippines. You will help develop predictive models, optimize run-time performance, and support production readiness for new systems.

In this role you will collaborate with IT and business teams, administer automation tools, and contribute to continuity and conversion activities.