Junior Risk Analyst – Fraud & Payments

Global Payments Inc.; Quezon City; On-site; PHP 420,000 - 660,000; Full time

Job summary

Global Payments Inc. in Manila is seeking a Risk Analyst to monitor transactions and identify high-risk activity. You will validate suspicious transactions by contacting merchants and issuing banks, and help mitigate financial losses.

The role emphasizes accuracy, client-focused service, and collaboration across teams in a fast-paced payments environment. Willingness to work flexible shifts and weekends is required.

Qualifications

• High School Diploma or equivalent.
• Proven organizational, analytical and problem solving skills.
• Flexibility to work different shift schedules, including weekends and holidays.
• Strong analytical and decision making skills.
• High standards in professionalism and fostering positive customer experience.
• Ability to work independently while maintaining high level of accuracy.
• Ability to multitask in a complex environment.
• Adept in Google applications.

Responsibilities

• Monitor alerts on a daily basis to identify high-risk transactions.
• Monitor merchant authorizations, deposits and refunds to identify suspect transactions.
• Verify information with card issuing banks and validate suspicious transactions.
• Capture and hold funds according to guidelines and release reserves when appropriate.
• Educate merchants on company policies to prevent losses while mitigating risk.
• Provide quality customer service and SME to internal teams and partners.

Skills

Analytical skills

Problem solving

Organizational skills

Multitasking

Shift flexibility

Education

High School Diploma

Associates or Bachelor's Degree

Tools

Google applications

Job description

Global Payments Inc. in Manila is seeking a Risk Analyst to monitor transactions and identify high-risk activity. You will validate suspicious transactions by contacting merchants and issuing banks, and help mitigate financial losses.

The role emphasizes accuracy, client-focused service, and collaboration across teams in a fast-paced payments environment. Willingness to work flexible shifts and weekends is required.