Global Onboarding & HR Support Specialist (FR/EN)

PM Consulting; Pasig; On-site; PHP 350,000 - 520,000; Full time

Job summary

Orica is seeking a People Services Global Hub Coordinator to provide first-level onboarding support for English and French-speaking countries. You will handle onboarding data, documentation, and system administration, using SAP SuccessFactors and ServiceNow, while upholding HR policies and SLAs.

The role requires strong administration skills, good Excel abilities, and proficiency in French, with 1–3 years in customer service being an advantage.

Qualifications

• Strong administration skills.
• Proficiency in French language.
• Experience with SAP SuccessFactors.
• Understanding HR policies and procedures.
• 1-3 years’ experience in a customer service.
• Graduate qualifications in HR or Business Studies are an advantage.

Responsibilities

• Provide onboarding support for English and French-speaking countries within SLAs.
• Answer onboarding queries from employees, hiring managers, and HR in line with policies.
• Deliver engaging onboarding experiences measured by surveys and feedback.
• Administer onboarding-related documentation and HR systems tasks.
• Manage onboarding data in HR systems and prepare required documentation.

Skills

Administration

Excel (Advanced)

Communication

French language

Education

HR or Business Studies degree

Tools

SAP SuccessFactors

ServiceNow

Job description

Orica is seeking a People Services Global Hub Coordinator to provide first-level onboarding support for English and French-speaking countries. You will handle onboarding data, documentation, and system administration, using SAP SuccessFactors and ServiceNow, while upholding HR policies and SLAs.

The role requires strong administration skills, good Excel abilities, and proficiency in French, with 1–3 years in customer service being an advantage.