Global Client Support Analyst – Asset Management Ops

JPMorgan Chase & Co.; Manila; On-site; PHP 500,000 - 900,000; Full time

Job summary

JPMorgan Chase & Co. in Manila is seeking an Analyst in Liquidity client services to support day-to-day servicing for institutional clients investing through separately managed accounts and liquidity funds.

You will partner with client-facing teams across time zones to resolve inquiries, maintain accurate records, and contribute to reporting, controls, and process improvements that strengthen client experience and risk management.

Qualifications

• 2 years of relevant experience in investment operations, asset management, banking, custody, fund operations, or client servicing within financial services.
• Bachelor’s degree in Finance, Commerce, Business Administration, Economics, or a related discipline.
• Proficiency in Microsoft Excel, including working with large datasets and producing recurring reports.
• Strong attention to detail with the ability to review and validate operational and reporting outputs.
• Strong analytical and problem-solving skills, with the ability to identify issues and drive them to resolution.
• Effective written and verbal communication skills, with the ability to coordinate across multiple teams.
• Proven ability to organize work, manage multiple priorities, and meet deadlines in a structured environment.
• Understanding of the importance of controls, procedures, and regulatory requirements in an operations setting.

Responsibilities

• Support client-facing partners with routine servicing and operational requests.
• Respond to client and internal stakeholder queries, coordinating with relevant teams to resolve issues.
• Assist with client onboarding, account maintenance, documentation, and record updates.
• Support cash and settlement-related processes, including fees, rebates, tax, and audit activities as required.
• Prepare, validate, and distribute recurring client reports, management information, and service metrics.
• Follow established procedures, controls, and regulatory requirements, escalating risks or exceptions promptly.
• Contribute to process improvements, automation initiatives, and team projects.
• Build knowledge of liquidity products, systems, and servicing processes.

Skills

Excel proficiency

Attention to detail

Analytical thinking

Problem-solving

Written communication

Verbal communication

Multi-tasking

Regulatory awareness

Education

Bachelor’s degree in Finance, Commerce, Business Administration, Economics or related

Tools

Power BI

Alteryx

Python

Job description

JPMorgan Chase & Co. in Manila is seeking an Analyst in Liquidity client services to support day-to-day servicing for institutional clients investing through separately managed accounts and liquidity funds.

You will partner with client-facing teams across time zones to resolve inquiries, maintain accurate records, and contribute to reporting, controls, and process improvements that strengthen client experience and risk management.