Global Fund Transfer Agency Account Manager

Hammerjack Pty Ltd; Philippines; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Apex Group Manila is seeking an Account Manager for Transfer Agency (Dealing). You will manage client relationships, coordinate onboarding and shareholder servicing, and ensure AML/KYC and regulatory compliance across funds.

Responsibilities include coordinating across global teams to deliver accurate reporting, maintain SLAs, and support lifecycle events for hedge funds and private equity funds.

Qualifications

• Familiarity with AML guidance across multiple jurisdictions (e.g., Cayman, Delaware, Australia, Ireland, Bermuda).
• Experience with screening tools such as World Check, Pythagoras, LexisNexis.
• Strong MS Office and presentation skills.
• Knowledge of FATCA/CRS reporting and ability to review US tax forms (W-9, W-8BEN, W-8IMY).
• Excellent written and verbal communication; able to maintain good records and perform remediation as needed.

Responsibilities

• Serve as primary contact for assigned clients in hedge funds and private equity funds.
• Build and maintain long-term client relationships through regular communications and reviews.
• Manage client onboarding, subscriptions, redemptions, transfers, and shareholder record maintenance.
• Ensure delivery aligns with SLAs and KPIs; coordinate with internal teams to resolve issues.
• Support fund launches, mergers, liquidations, and other lifecycle events.
• Prepare and deliver client reporting (operational, regulatory, management).
• Participate in client reviews, governance meetings, and change requests with CSM & RM.
• Monitor risks and support audits, due diligence, and regulatory reviews.

Skills

AML guidance

Screening tools

MS Office/Excel

FATCA/CRS knowledge

Communication skills

Tools

World Check

Pythagoras

LexisNexis

Job description

Apex Group Manila is seeking an Account Manager for Transfer Agency (Dealing). You will manage client relationships, coordinate onboarding and shareholder servicing, and ensure AML/KYC and regulatory compliance across funds.

Responsibilities include coordinating across global teams to deliver accurate reporting, maintain SLAs, and support lifecycle events for hedge funds and private equity funds.